• Réitithe

Firefox switches from built-in viewer to Adobe after 1-2 seconds

I have Firefox set to use the built-in .pdf viewer to avoid Adobe's intrusive AI features. I have disabled Adobe's AI features in the Acrobat settings, that does not see… (tuilleadh eolais)

I have Firefox set to use the built-in .pdf viewer to avoid Adobe's intrusive AI features. I have disabled Adobe's AI features in the Acrobat settings, that does not seem to apply when Firefox opens the Acrobat reader. Consequently, I have to fight off AI "suggestions" and offers of help when I simply want to read a document from the web.

So I set Firefox to use the built-in reader. After 1-2 seconds, it switched to Adobe, and brings up all the annoying AI features. How can I keep Firefox from switching to Adobe?

As a test, I renamed Acrobat.exe to AcrobatX.exe. Firefox behavior did not change. I also killed all Acrobat-related tasks in Task Manager. My document still displayed in Acrobat after 1-2 seconds, but none of the Acrobat-related tasks reappeared in the Task Manager.

I am using Firefox 145.0.2 64 bit in Windows 11 with all updates current.

Many thanks for advice.

Asked by La_Sombra 15 uair ó shin

Answered by Denys 13 uair ó shin

  • Réitithe

Shortcuts on homepage missing

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned ha… (tuilleadh eolais)

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Asked by Bárbara 1 mhí ó shin

Answered by Denys 1 mhí ó shin

  • Réitithe

Google Street View

What settings do I need to get Street View to return the street view rather than a black screen in all 4 of my Ubuntu browsers, when it used to work fine but now is trash… (tuilleadh eolais)

What settings do I need to get Street View to return the street view rather than a black screen in all 4 of my Ubuntu browsers, when it used to work fine but now is trash ?

Asked by Tom Lavin 2 lá ó shin

Answered by jonzn4SUSE 2 lá ó shin

  • Réitithe

Add Shortcut Button Missing

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so there… (tuilleadh eolais)

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so theres no reason for it to be gone.

Asked by Cruz Ramos 1 mhí ó shin

Answered by Denys 1 mhí ó shin

  • Faoi Ghlas

AI on Firefox without direct permission

Tonight I was roaming around my Firefox settings looking at something else, when I noticed this AI piece pre-checked. Why is FIREFOX, who is supposed to be for privacy an… (tuilleadh eolais)

Tonight I was roaming around my Firefox settings looking at something else, when I noticed this AI piece pre-checked. Why is FIREFOX, who is supposed to be for privacy and security, authorizing an update that automatically choose AI? Not cool Mozilla. Not Cool. Anyone else have this? and yes, I've already fixed it ;-)

Asked by nikeit2010 1 lá ó shin

Last reply by Paul 18 uair ó shin

  • Réitithe

When using DuckDuckGo Search, I cannot drag and drop the search URL into my Bookmarks.

When using DuckDuckGo Search I cannot drag and drop the search URL into my Bookmarks. I can drag and drop a Google Chrome search URL into my Bookmarks as usual. Also, the… (tuilleadh eolais)

When using DuckDuckGo Search I cannot drag and drop the search URL into my Bookmarks. I can drag and drop a Google Chrome search URL into my Bookmarks as usual. Also, the correct URL is not shown for the search using DuckDuckGo. See attached screenshot.

Please resolve.

Asked by Wayne Carpenter 2 lá ó shin

Answered by TyDraniu 2 lá ó shin

  • Réitithe

Firefox becomes very slow or stops responding when viewing shop drawings

I run a drafting site where we share shop drawings for contractors and architects: https://usadraftsman.com Whenever I open these drawing preview pages in Firefox, the b… (tuilleadh eolais)

I run a drafting site where we share shop drawings for contractors and architects: https://usadraftsman.com

Whenever I open these drawing preview pages in Firefox, the browser gets slow or sometimes becomes unresponsive. The same pages load completely fine in Chrome, so I’m trying to understand what might be causing this only in Firefox.

Most of the previews are large drawings or viewer embeds, so maybe Firefox is struggling with rendering them. I tried clearing cache and turning off extensions, but the issue still comes back.

If anyone has dealt with similar heavy graphics or rendering issues in Firefox, what should I check or adjust? Any suggestions would be appreciated.

Asked by William Smith 1 lá ó shin

Answered by jonzn4SUSE 1 lá ó shin

  • Réitithe

Firefox ESP

I have downloaded Firefox ESR and think it has been installed on my masOS version 10.12.1 and am wondering if I can use it on this version after reading your warning abou… (tuilleadh eolais)

I have downloaded Firefox ESR and think it has been installed on my masOS version 10.12.1 and am wondering if I can use it on this version after reading your warning about support. Perhaps I have not installed it properly as I have just used what I think was the previous version since it has all the oldsaved sites.

Asked by seabed72 1 lá ó shin

Answered by James 1 lá ó shin

  • Réitithe

Фризы в firefox 142 Red OS 8 Raspberry Pi 5

При заходе на сайте ya.ru и если на нём имеется строка с видео или поиск с алисой, то начинаются сильные фризы. Это ошибка именно в firefox 142, проверенно. … (tuilleadh eolais)

При заходе на сайте ya.ru и если на нём имеется строка с видео или поиск с алисой, то начинаются сильные фризы. Это ошибка именно в firefox 142, проверенно.

Asked by MiG31BM 3 mhí ó shin

Answered by MiG31BM 1 lá ó shin

  • Réitithe

Understanding the Moz app.

Choices? I need to understand the App before committing my internet presence. Options to revert to Firefox/Windows, disable features I choose. Otherwise it just GQQle. … (tuilleadh eolais)

Choices? I need to understand the App before committing my internet presence. Options to revert to Firefox/Windows, disable features I choose. Otherwise it just GQQle. Sync is already intruding on my preferences.

Asked by kayaker 5 lá ó shin

Answered by Konstantina Papadea 1 lá ó shin

  • Réitithe

allowing ads on websites

Firefox is preventing me from going to certain websites because it is telling me I am using adblocker but I have none installed.. I am trying to play around with the sett… (tuilleadh eolais)

Firefox is preventing me from going to certain websites because it is telling me I am using adblocker but I have none installed.. I am trying to play around with the settings but I still can't do it. Is there an inbuilt adblocker? I need help please...

Asked by cip 5 lá ó shin

Answered by jonzn4SUSE 2 lá ó shin

  • Réitithe

home page symbol

I really miss the home symbol (a little house), as it allowed me to go back to the original page- blank. I could just start over without having to clear the address bar. … (tuilleadh eolais)

I really miss the home symbol (a little house), as it allowed me to go back to the original page- blank. I could just start over without having to clear the address bar. It was way better than without it. Any way I can get it back?

Asked by gnarly1 2 lá ó shin

Answered by jonzn4SUSE 2 lá ó shin

  • Réitithe

Cannot Detach, Move, or otherwise adjust Tabs after updating to Windows 11

Recently updated to Windows 11 after Windows 10 stopped getting supported. After putting down several smaller issues on my own, I can encountered something I cannot fix o… (tuilleadh eolais)

Recently updated to Windows 11 after Windows 10 stopped getting supported. After putting down several smaller issues on my own, I can encountered something I cannot fix on my own. Currently, I cannot detach, reattach, move tabs (With the exception of moving tabs with the right click menu). I could do all of these on Windows 10. I have already tried the browser.tabs.allowTabDetach setting in about:config to no success. I am starting to suspect it is a problem with windows versus a problem with Firefox because of an earlier bug where I couldn't move the windows entirely without enabling the Snap Windows function in my settings.

Asked by PhasedOne1 1 mhí ó shin

Answered by jscher2000 - Support Volunteer 1 mhí ó shin

  • Réitithe

Mozilla Monitor

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites yo… (tuilleadh eolais)

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites you suggest are sites I have never seen before, let alone logged into with a password.

I use a Password Organizer Book, with all of my logins and passwords for each site I use. I do not use a password app, and have NEVER used a password app. Each time I go to the website you suggest, It's always a site I have never seen before so it would be impossible to login and change the password. I always check my Password Organizer Book to make sure.

I don't know what you want me to do since I cannot login to the website you are suggesting. Is there action I should be taking? I don't know what it would be, but if you know please let me know.

Asked by Rhonda 3 mhí ó shin

Answered by jscher2000 - Support Volunteer 3 mhí ó shin