Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Lockwise app for Android won't sync login info

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 47 views
  • Freagra is déanaí ó mfolkerson

more options

I've installed Lockwise on my Fairphone 2 (Android 7.1.2, Firefox 68.6), and on my Macbook Pro (OSX 10.11.6, Firefox 74). Firefox is set to sync Logins and Passwords on both devices, and I've force-synced on both. Lockwise on my MacBook shows all my saved logins, but the Lockwise app on my phone says "No logins found".

Am I missing something?

I've installed Lockwise on my Fairphone 2 (Android 7.1.2, Firefox 68.6), and on my Macbook Pro (OSX 10.11.6, Firefox 74). Firefox is set to sync Logins and Passwords on both devices, and I've force-synced on both. Lockwise on my MacBook shows all my saved logins, but the Lockwise app on my phone says "No logins found". Am I missing something?

Réiteach roghnaithe

So this has worked!:

1) Log out of Firefox Sync and Lockwise on every device 2) Sign in to Firefox Sync on MacBook, then phone. Make sure Logins are checked in the sync options on both devices. 3) Manual sync from MacBook. I could then confirm that logins were synced in Firefox on both devices (yay!) 4) Reinstall Lockwise on phone. 5) Sign in. (Still no logins displayed. Disconnect and sign in again (success!).

Not sure why this worked, but best of luck if you have a similar issue!

Read this answer in context 👍 0

All Replies (1)

more options

Réiteach Roghnaithe

So this has worked!:

1) Log out of Firefox Sync and Lockwise on every device 2) Sign in to Firefox Sync on MacBook, then phone. Make sure Logins are checked in the sync options on both devices. 3) Manual sync from MacBook. I could then confirm that logins were synced in Firefox on both devices (yay!) 4) Reinstall Lockwise on phone. 5) Sign in. (Still no logins displayed. Disconnect and sign in again (success!).

Not sure why this worked, but best of luck if you have a similar issue!