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Can't load firefox for Windows 10

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Raylock1
Raylock1
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Firefox for Windows 10 will not load because firefox is active in the background. Have tried to stop process, tried to uninstall, tried to update, restarted the computer all with no success. Need help

Firefox for Windows 10 will not load because firefox is active in the background. Have tried to stop process, tried to uninstall, tried to update, restarted the computer all with no success. Need help