Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Under Privacy, the "ask to save logins and passwords for websites" has to be checked EVRY TIME after I have turned my computer off at late night. NEED save this

  • 4 fhreagra
  • 1 leis an bhfadhb seo
  • 6 views
  • Freagra is déanaí ó FredMcD

margaret-goodrich
margaret-goodrich
more options

This appeared to happen after a recent update as others have said and it is BEYOND annoying. I am a senior citizen and am not fond of having enter my logins and passwords EVERY time I go to a site. I understand about banks and other groups not allowing this information to be stored but other regular sites that I visit DAILY used to allow it. Please correct this mess and/or tell all of us how to detect what sites are SUDDENLY not allowing this information to be stored. Are they not required to reveal that they have this restriction somewhere on their site? Correcting this would save us from endless hours of frustration and time trying to find the answer. Thank you for your help!

This appeared to happen after a recent update as others have said and it is BEYOND annoying. I am a senior citizen and am not fond of having enter my logins and passwords EVERY time I go to a site. I understand about banks and other groups not allowing this information to be stored but other regular sites that I visit DAILY used to allow it. Please correct this mess and/or tell all of us how to detect what sites are SUDDENLY not allowing this information to be stored. Are they not required to reveal that they have this restriction somewhere on their site? Correcting this would save us from endless hours of frustration and time trying to find the answer. Thank you for your help!

Réiteach roghnaithe

please take a look in the list of installed programs/apps within your windows system settings if there is an entry called "trend micro password manager" present there - if so, please remove it as it is known to cause the behaviour you've mentioned (unticking the save passwords box after reboots).

Read this answer in context 👍 0

All Replies (4)

philipp
philipp
  • Moderator
more options

hi, do you happen to use a security product from "trend micro" on the affected system?

margaret-goodrich
margaret-goodrich Úinéir na ceiste
more options

ently had to switch to Trend Micro because Best Buy no longer supports Kasinski. If that is what you believe is the problem, please tell me how to correct that OR I will make Best Buy fix it.

philipp
philipp
  • Moderator
more options

Réiteach Roghnaithe

please take a look in the list of installed programs/apps within your windows system settings if there is an entry called "trend micro password manager" present there - if so, please remove it as it is known to cause the behaviour you've mentioned (unticking the save passwords box after reboots).

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.