Toande labele fragen: Alle fragen toane
  • Oplost

A few folders from gmail do not download the messages from gmail, most work fine

I installed Thunderbird and eventually got it working. I download with IMAP and upload with SMTP. TB did a great job downloading gobs of email from Gmail and converting… (mear ynfo)

I installed Thunderbird and eventually got it working. I download with IMAP and upload with SMTP. TB did a great job downloading gobs of email from Gmail and converting the labels into folders. In a couple cases, it created folders, but none of the emails with that label were downloaded into the folder. FOr example, there is a folder 'PE' and a subfolder " CD Ads'. Emails are present in both. However, in TB, 'PE' is lighter grey and italicized and empty.

The folder structure is not an exact match to the label structure. For example, in the labels, I have an 'Employment' label with 5 employers underneath it. None of the employers made it into TB.

I have a few other oddities too, but lets start with these. I did end up using a normal password to access the account, as 0Auth2 would not cooperate.

Thanks for you insites!

Cheers --Mark

Frege troch mark.w.abbott, 1 wike lyn

Beäntwurde troch mark.w.abbott, 1 wike lyn

  • Oplost

.eml file display error from sftp

Hello, I recently installed Ubuntu 24.04 with the version of Thunderbird (115.10.1) supplied with the distribution. I can no longer display mail saved as .eml in a remote… (mear ynfo)

Hello, I recently installed Ubuntu 24.04 with the version of Thunderbird (115.10.1) supplied with the distribution. I can no longer display mail saved as .eml in a remote folder (sftp). Thunderbird opens, but the mail window is empty. If I ask for the source code, this message appears:

Unable to read file at address view-source:file:///run/user/1000/kio-fuse-ouSeRu/sftp/myuser@myserver/mymessage.eml?type=application/x-message-display.

If I open from CLI I get this message :

JavaScript error: chrome://messenger/content/aboutMessage.js, line 218: NS_ERROR_FILE_ACCESS_DENIED: Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIMsgDBHdr.mime2DecodedSubject]

If I open the save file with a file editor I'm able to see the source code.

Could you please help me? Thanks

Frege troch rome.fr, 2 wiken lyn

Beäntwurde troch rome.fr, 1 wike lyn

  • Oplost

Pages taking ages to load

Hi all, I feel like this is a problem that must have been experienced and solved a thousand times... however I've tried all the suggested fixes I can find and the proble… (mear ynfo)

Hi all,

I feel like this is a problem that must have been experienced and solved a thousand times... however I've tried all the suggested fixes I can find and the problem still persists.

When I load Firefox the pages take ages to load. It doesn't matter what the page is, it takes ages, except that about: pages load fine, no problem. When I say pages take ages to load, I mean that everything about the page takes ages, not only the next, not on the images and other content etc, everything. This only started happening today and I only created a new profile a month or so ago. I don't have many tabs open (maybe 20) of which 9 are pinned. I do have lots of extensions installed.

I've tried troubleshooting/safe mode, that makes no difference.

Private browsing and loading another profile are fine, they don't have this problem.

I've cleared all cache and data, cookies, etc, including startup cache.

I've deleted the content-prefs file, and removed places files.

I've tried disabling and enabling hardware acceleration.

I've tried disabling TRR.

Probably some other things too, but so far nothing has worked.

Suggestions please! :)

Frege troch madbilly, 5 moannen lyn

Beäntwurde troch madbilly, 1 wike lyn

  • Oplost

Ghost gmail account still asks for authentication on thunderbird startup

I had an email account from my university that used gmail in the past but just recently disabled the email and migrated away from it. However, when I removed that email … (mear ynfo)

I had an email account from my university that used gmail in the past but just recently disabled the email and migrated away from it.

However, when I removed that email account from thunderbird and restart the app, the oauth dialogue to authenticate the disabled account each time. It would also keep opening that dialogue every 30 minutes. Any help is appreciated.

Frege troch Muhammad Ameer Rafiqi, 1 wike lyn

Beäntwurde troch ggbsde, 1 wike lyn

  • Fêstsetten
  • Argivearre

FIREFOX CRASHES

firefox has fully stoped working for me, i cant open even one tab a message appears that says' guh your tab has crashed' i cant do absolutely anything, please i need help… (mear ynfo)

firefox has fully stoped working for me, i cant open even one tab a message appears that says' guh your tab has crashed' i cant do absolutely anything, please i need help

Frege troch Komo Dino, 6 moannen lyn

Lêst beäntwurde troch Catt1960, 2 wiken lyn

  • Oplost

Inbox Message Count

I am using a Mac with Big Sur (macOS Monterey, Version 12.7.5), and my email is POP, using Thunderbird Version 115.11.0.The message count of my inbox is wrong. It is two … (mear ynfo)

I am using a Mac with Big Sur (macOS Monterey, Version 12.7.5), and my email is POP, using Thunderbird Version 115.11.0.The message count of my inbox is wrong. It is two (2) more than it actually is. Right now there are ten (10) messages in my inbox BUT the message count of my inbox says twelve (12). Please correct.

Frege troch attride, 2 wiken lyn

Beäntwurde troch attride, 2 wiken lyn

  • Oplost

Doesnt't work on Yahoo mail

TB won't set up on Yahoo mail. Spent about 3 hours on the phone with one and sometimes two Yahoo techs and giving them total access to my computer so they could set up T… (mear ynfo)

TB won't set up on Yahoo mail. Spent about 3 hours on the phone with one and sometimes two Yahoo techs and giving them total access to my computer so they could set up TB but could not get it working. It was eventually suggested I contact you folks, so here I am. When sending an email, it just keeps running like it's sending but doesn't stop. Eventually displays the following:

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.mail.yahoo.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

The techs and I went around an endless loop of re-entering PW and checking authentication settings. Any suggestions?

Frege troch grumby2, 2 wiken lyn

Beäntwurde troch grumby2, 2 wiken lyn

  • Oplost

The the United States USPS website does not work properly with Firefox!!

Support, The USPS website does not work properly with Firefox!! The Home page loads okay but there are multiple other issues with links not working. For instance all of … (mear ynfo)

Support,

The USPS website does not work properly with Firefox!! The Home page loads okay but there are multiple other issues with links not working. For instance all of the links under Quick Tools do not work except this one: https://www.usps.com/manage/po-boxes.htm. Other things don't work either.

Everything works fine that I tried with Google Chrome though! Please address soon.

Thanks

Frege troch Wayne Carpenter, 4 moannen lyn

Beäntwurde troch Wayne Carpenter, 4 moannen lyn

  • Oplost

Firefox is very slow after reinstall - tried all troubleshooting

I have been using Firefox for many years and never had issues. Two days ago, I turned on my HP with Windows 10 and I got a pop up message something about Error Platform … (mear ynfo)

I have been using Firefox for many years and never had issues. Two days ago, I turned on my HP with Windows 10 and I got a pop up message something about Error Platform 126.0 XUL Runner is not compatible. I could not access Firefox, Google, or the internet. I uninstalled Firefox and reinstalled, but after that, everything runs very slow. Each time I go into a website, it can take up to over a minute to pull up! I cannot even delete email from my Gmail! It's piling up. Downloading can take over an hour! I checked all the trouble shooting forums in Mozilla and tried just about everything. I went back into "About:profile"s and created a new profile. It it did not make any difference. I also did a Firefox refresh. Did not help any. I went back into the profile I had before the XUL error because my bookmarks were there. Still slow. I cleaned out the cache, in both Firefox and my Windows 10. made no difference. I only have three extensions in Firefox. I don't know what else I can do to fix this. Also, my drivers and other software are automatically updated by Windows. My HP is only 2 years old as well. Everything was fine in Firefox until that XUL error message popped up and I had to uninstall and reinstall Firefox. That is when everything became agonizingly slow!

Update: My computer is barely usable anymore because of the Firefox issue. Having to wait for a minute or more for everything I do on the internet? I know it cannot be my computer itself because it is not even two years old yet. I may have to dump Firefox if I cannot get this fixed. I have Norton 360 and it is not malware or a virus. Firefox messed something up.

Frege troch history1962, 2 wiken lyn

Beäntwurde troch history1962, 2 wiken lyn

  • Fêstsetten

Tab crashes

Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even though I have checked and enabled the option to send crash reports in… (mear ynfo)

Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even though I have checked and enabled the option to send crash reports in the settings, it doesn't work. When I look for crash report logs, it shows that I have not sent any crash reports.I've tried many methods to view the crash report, but it just shows that there are none. I only found this information related to crash reports in the installation files.(you can see it in the picture),hope someone can answer this question, thank you very much.😭

Frege troch 1484759273, 2 wiken lyn

Lêst beäntwurde troch James, 2 wiken lyn

  • Fêstsetten

Tab crashes

Locking this thread, please continue here: [/questions/1447949] Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even thoug… (mear ynfo)

Locking this thread, please continue here: [/questions/1447949]
Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even though I have checked and enabled the option to send crash reports in the settings, it doesn't work. When I look for crash report logs, it shows that I have not sent any crash reports.I've tried many methods to view the crash report, but it just shows that there are none. I only found this information related to crash reports in the installation files.(you can see it in the picture),hope someone can answer this question, thank you very much.😭

Frege troch 1484759273, 2 wiken lyn

  • Oplost
  • Argivearre

In infinite loop of crash closing - after sorting emails by stars - (Urgent to me)

I was using thunderbird. I accidentally hit the sort by star right above the email list. The application crashed closed. When I reopen it, it immediately crash closes. I … (mear ynfo)

I was using thunderbird. I accidentally hit the sort by star right above the email list. The application crashed closed. When I reopen it, it immediately crash closes. I can't even get an pointer arrow for long enough to exit myself.

On window 10. Thunderbird was up to date.

Tried - restarting computer. Signing out of TB in the crash report box. Can't get into safe mode.

Frege troch curls3, 4 jierren lyn

Beäntwurde troch Toad-Hall, 4 jierren lyn

  • Oplost

weird graphical bug when connected to tv through HDMI when on duplicate mode

Hello, I have a weird bug with the firefox browser causing weird graphical glitches only on the main screen when a HDMI cable is plugged in on the duplicate mode. I have … (mear ynfo)

Hello, I have a weird bug with the firefox browser causing weird graphical glitches only on the main screen when a HDMI cable is plugged in on the duplicate mode. I have found that is is only on firefox and not my desktop or any other programs. Firefox is up to date and the issue is fixed when the HDMI set to extend

I hope you find out why this is happening and fix it swiftly Thank you -Dominic

Frege troch IcyCarbide, 2 wiken lyn

Beäntwurde troch cor-el, 2 wiken lyn

  • Oplost

Videos buffering and/or not playing

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip a… (mear ynfo)

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip around the video (either by clicking around in the loaded section of the progress bar or using +/- seconds buttons), the video begins buffering again before the video resumes. This makes it extremely difficult and frustrating to watch anything that requires me to pause, rewind, or fast forward. I've noticed this issue affect multiple video viewing sites, such as YouTube, Vimeo, and Netflix. My roommate also uses Firefox, but doesn't have this issue, so I know it's not a problem with my internet. I thought it might be a problem with my computer, but I tried to replicate the issue in Chrome and everything worked fine there. The issue has persisted almost a week. I have:

  • Rebooted my computer several times
  • Deleted my history/cache
  • Disabled my extensions
  • Turned off Java scripts in firefox (this disabled my ability to load sites like YouTube completely, so I turned it back on)
  • Updated my computer
  • Updated my graphics drivers
  • Refreshed firefox
  • Uninstalled and reinstalled firefox (and rebooted my computer)
  • Uninstalled and reinstalled firefox AND deleted all the data it stored on my computer (and rebooted my computer)

I am currently using version 123.0.1 of Firefox. My OS is Windows 10 22H2.

Frege troch AccidentalRogue, 3 moannen lyn

Beäntwurde troch AccidentalRogue, 2 moannen lyn

  • Oplost
  • Argivearre

Thunderbird crashes on startup @ RtlpxVirtualUnwind | RtlVirtualUnwind

I accidently powered off system (PC with Windows 10) without closing programs, including Thunderbird. After restarting the system and opening Thunderbird, TB crashed. I h… (mear ynfo)

I accidently powered off system (PC with Windows 10) without closing programs, including Thunderbird. After restarting the system and opening Thunderbird, TB crashed. I have tried numerous fixes:

  • Installed the latest version of TB (from 78.11.0 to 102.8.0)
  • Opening TB in Safe Mode (disabling all add-ons, reset toolbars & controls)
  • Uninstall & reinstall TB

All result in the Crash Reporter dialog, with Report Contents. I can supply the report contents. (It wasn't obvious how to attach to this forum post.)

One KB item (https://support.mozilla.org/en-US/questions/1337785) suggested that the issue may have to do with session.json file. Based on the file timestamp, that seems likely. But I don't know how to edit this file to fix the problem.

I also created a new TB profile, with does not crash on startup, but I cannot get email properly configured.

I have hundreds (maybe 1000s) of email stored in TB that I cannot access.

I would greatly appreciate any help!

Frege troch quigg2954, 1 jier lyn

Beäntwurde troch Wayne Mery, 1 jier lyn

  • Oplost

Firefox url and search bar display issue since last update (126)

There is a display issue when I search anything in the url bar. It goes up the window, and disappears completely if many suggestions are made. The issue disappears when i… (mear ynfo)

There is a display issue when I search anything in the url bar. It goes up the window, and disappears completely if many suggestions are made. The issue disappears when in troubleshooting mode. I disabled all plugins, changed the theme to no avail.

Frege troch jacquessanson, 3 wiken lyn

Beäntwurde troch cor-el, 3 wiken lyn

  • Oplost

Junk filters always put a user in spam

Hi, I have a user who sends me an email to one of my email addresses and it always ends up in the Junk folder. I've repeatedly marked his emails as not junk but that doe… (mear ynfo)

Hi,

I have a user who sends me an email to one of my email addresses and it always ends up in the Junk folder. I've repeatedly marked his emails as not junk but that doesn't seem to change anything.

Is there anything I can look at that will help me figure out why it happens, and hopefully find a way to fix it.

I'm on Betterbird in case that matters. I looked thru the release notes and there seems to be nothing tagged with the junk filter.

I noticed this in the X-Proofpoint-Spam-Details email headers: mlxlogscore=764 clxscore=1015

This person seems to be the only person that has this information in their headers. Is it added by the junk filter? Or is it something on the sender's side (he uses an icloud.com and a me.com address)?

Thanks,

L

Frege troch laurent11, 4 wiken lyn

Beäntwurde troch Matt, 3 wiken lyn

  • Fêstsetten

Thunderbird Attachments

Has anyone seen a message similar to this when trying to attach a document, usually a pdf to an email? O:\XXXXXXXXXX.pdf could not be opened, because the associated help… (mear ynfo)

Has anyone seen a message similar to this when trying to attach a document, usually a pdf to an email?

O:\XXXXXXXXXX.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.

Also, when someone send me an image file, I can't open it directly from the email. I have to download it and then open it. This isn't as big of an issue as the above, but I thought I'd ask it too.

Thank you

Windows 10 Thunderbird 115.10.0

Frege troch tseabrook, 1 moanne lyn

Lêst beäntwurde troch Matt, 3 wiken lyn