Forum d’assistance Thunderbird

Each time I open Thunderbird email, a page on firefox opens requesting a donation. This has been going on for weeks. I reached out to Thunderbird, and all suggestions have failed to resolve the problem. Most recently I was instructed to submit the problem here. I hope this is sufficient for requesting assistance. I would like to forward our list of communications and cannot discover a method to do so. If you send me an email address, I can give all that information. Thanks, Norma Bauer cabauer@northlink.com

I've used Thunderbird for many years and occasionally a message I've sent takes ages being saved, then finally it isn't. This has become more frequent recently together with having to re-enter my email password. I use Ubuntu (22.04.4 LTS) so I don't use anti-virus software and I don't use other email clients (only Thunderbird 115.10.1 64 bit).

I sometimes briefly lose my internet connection, though seemingly not when the email malfunctions, so could my old BT hub be the source of the problems? In the absence of any other solution maybe it's time to get a Chromebook and see if that's any better with Thunderbird. Firefox also now freezes a couple of times a week (and not being an IT wizard I hate not knowing what incantations to type into the terminal when anything goes wrong.)

My Thunderbird cache is using a gigabyte of disk space. I'd like to clear it, but it's not clear to me if I would be wiping out stored messages when I do that.

I like to download my emails to my computer (and keep copies on the server, too). I thought that was what I was doing, since I can view my emails when offline, but maybe I'm just accessing the cached copies?

Will I lose my old emails if I clear the cache?

Greetings: Here is an error message that is now so common that I can no longer send email to any account. Also, I have not been able to send email to any gmail account for last year or two. Please help. Error Message:

"Sending of the message failed. An error occurred while sending mail. The mail server responded: <MattMcKeegan_PLS@proton.me>... Relaying denied: You must check for new mail before sending mail.. Please check the message recipient "MattMcKeegan_PLS@proton.me" and try again."

Thanks. Matt.

I recently moved to using Thunderbird for my emails on an iMac running MacOS High Sierra. I am baffled by the number of email erasure/disposal options I was suddenly presented with, namely: 1. A "Trash" folder, with trash bin icon; 2. A "Junk" folder with a flame icon; 3. A "Junk" folder with no icon; 4. A "Junk E-mail" folder with no icon. Confusingly, some of these folders are not provided with an "Empty deleted/junk" option! Can I completely delete folders 3 and 4 (the one without an icon)? And finally, how can I set things up so that the deleted and junk folders are automatically emptied at set intervals?

Many thanks in advance for any assistance!

Have several folders and sub-folders for saving important emails in Thunderbird. One choice for saving subfolders. my master email address. I can save to this folder but cannot retrieve those emails. Attached is a screen shot. How do I retrieve emails from those folders???

Hello,

I have a strange issue that i didnt find a solution for online. I have made a few new folder and message filters for them. I dont get number notification in taskbar for mails that go in the new folder while the notifications for mails that go in the inbox work just fine.

Hi, I am on a HP laptop using T-Bird 115.11.0 (32-bit). I am trying to add a new contact to the address book. There is a problem or I am doing something wrong.

The right side of the screen offers me to enter details of the New Contact. However, it only allows room for 1st name, 2nd name and Display Name. Once entered I cannot scroll the screen to enter more details or to save what has been entered or anything - except to close address book or cancel which button only partially appears. By clicking around the white parts of the screen I can get Nickname to appear (see screen dump) and I fill it in and then nothing. I am effectively stuck. Looks like there is some window sizing problem here which is preventing the user from seeing how to proceed with completing this form.

I keep receiving this page - https://accounts.google.com/_/bscframe - when I try to add a Gmail account to my Thunderbird Beta 127.0b1 (64-bit)

How can I add a Gmail account to my Thunderbird which already has some email accounts (Gmail and others)?

Thanks for any help you can offer.

Good day,Thunderbird keeps deleting messages older than 1 month. I have checked the settings of my account as well as thunderbird and both is on do not delete messages.

We use this account for business and would like to search emails older than a month for references.

Regards

It's pretty self explanatory. I have three different email address configured within Thunderbird and it does not recognize any of them as "Me". Within each account, they are displayed like anyone else's email.

Been using TB for over a decade and cannot for the life of me figure this out.

Any help is appreciated.

I just moved (drag and drop) an email from my Inbox to a Topical Folder I created a few years ago. When I went to look at the message in that Topical Folder, it wasn't there in the list of emails. I had responded to the email earlier, so I found a copy in my Sent folder. When I dragged and dropped that Sent copy to the topical folder, it was not visible in the Topical Folder email list (but was gone from the Sent folder). In addition to responding to the original email, I had also forwarded it to someone else, so I had that person forward it back to me. When I dragged and dropped that forwarded-forwarded email from my inbox to my Topical Folder, it was not visible in the topical folder (and was gone from my inbox).

Confused as I am? Well, when I search on the Topical Folder, I could see listed all the emails I had moved there! But I can't open them or see them in the folder list, so they might as well be lost.

My question: Is there some sort of filter or something of which I'm not aware that has a default setting that makes some stored emails invisible? I'm starting to get worried that other messages might have vanished from my view!

Any advice would be very much appreciated!

I have been given an email account as a board member of a local non-profit organization. I have tried but cannot get it to work in Thunderbird. It does, however, work on my Apple devices (iPad, iPhone & Watch). I'm missing important correspondence by not being able to get on my desktop. Any help will be greatly appreciated.

Hello,

I am trying to sign in to my Yahoo email account in Thunderbird. I enter my email address, and my password (double checking it's correct), then I click Continue, then it finds a POP3 configuration for my email address. Then I click Done, and it stays stuck on "Checking Password", until ultimately it tells me "Unable to log in at server. Probably wrong configuration, username, or password."

Aside from this, I would like to store all my emails on the server (using IMAP?) and not on my computer using POP3. So when I go to configure IMAP manually and try to type in the values on this page ( https://help.yahoo.com/kb/SLN4075.html ) (although the fields don't exactly match), I type everything in and the "Done" button is greyed out so I can't even continue.

I found one other topic but they got farther than I did and they got to the Yahoo sign in screen which I did not, and they are using OAuth2 which I don't think I am, but I'm not sure.

Does anyone know how I can fix this and set up my Yahoo account with Thunderbird?

Thank you,

Michael Murrin

I used the Export tool thinking All my email files would be exported, not true! Only your "Profile" is exported! The export tool does not include your "Local" folder! This is wrong! The export tool should export everything! "The best way to learn -- is learn the Hard Way" -mdc

What defines a "restricted recipient", and how do I fix this error:

" Sending of the message failed. An error occurred while sending mail. The mail server responded: Too many restricted recipients.. Please check the message and try again. "