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Two gmail accounts

I have logged out of one Gmail account and want Firefox to use another, but Firefox ignores the one I want to use. How do I get Firefox to recognize a certain Gmail acco… (lire la suite)

I have logged out of one Gmail account and want Firefox to use another, but Firefox ignores the one I want to use. How do I get Firefox to recognize a certain Gmail account so I can receive mail?

Demandé par glassguru1345 il y a 21 heures

Dernière réponse par cor-el il y a 17 heures

firefox extension can't read and change data on this site

why can't I use the lingq importer extention? I get a message for all my extentions that says: firefox extension can't read and change data on this site. It's preventing … (lire la suite)

why can't I use the lingq importer extention? I get a message for all my extentions that says: firefox extension can't read and change data on this site. It's preventing me from using the LingQ importer extention.

Demandé par ElJay1951 il y a 1 jour

Dernière réponse par jscher2000 - Support Volunteer il y a 1 jour

Disable Constant Pop Up add "outlook.live.com" as an application for mailto links

The 'add "outlook.live.com" as an application for mailto links' keeps popping up continuously after I click to X to delete the banner message. How do I disable it? Firef… (lire la suite)

The 'add "outlook.live.com" as an application for mailto links' keeps popping up continuously after I click to X to delete the banner message. How do I disable it? Firefox should have a "don't remind me again" option. I do not want to add mailto links or make any changes. Thank You!

Demandé par memig il y a 4 jours

Dernière réponse par jscher2000 - Support Volunteer il y a 3 jours

bookmark backups not working on one device

I have a Mac desktop, a laptop with Windows 11, and an Android phone. I have about 120 bookmarks saved. On my Mac, they periodically backup fine and I can restore them … (lire la suite)

I have a Mac desktop, a laptop with Windows 11, and an Android phone. I have about 120 bookmarks saved. On my Mac, they periodically backup fine and I can restore them if anything goes wonky. My phone and Windows laptop both show all the same bookmarks as the Mac. However, if I go to Manage Bookmarks to restore them on the Windows laptop, it shows many backups have occurred but only 5 bookmarks have been backed up. I have signed out of Firefox on all devices and signed back in. The Windows laptop did one correct backup showing the 120 or so bookmarks, and then every subsequent backup shows only 5 again. After a few weeks, the "correct" backup has been overwritten and is gone.

Anybody know what I can check to make the Windows laptop backup my bookmarks correctly?

Demandé par tcpear32 il y a 1 mois

Dernière réponse par cor-el il y a 5 jours

Decryption tool for passwords in Firefox

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software th… (lire la suite)

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software that wasn't functioning correctly. Mercifully, I have had Microsoft support working on recovering my data, which has proved a tremendous task. 4 months and counting.


We have now finally managed to recover my passwords for my browsers, but they are encrypted. Microsoft Support have therefore asked if Mozilla do a decryption tool as they cannot open the file without it being decrypted first. If I was using Microsoft Edge, they would have been able to assist as that is a Microsoft product, but as Firefox is a third party application, they've asked for assistance. By the way, these are NOT scammers or hackers 'helping' me, but Microsoft support and I get everything emailed about our support etc.

Thanks in advance.

Demandé par darrenallen73 il y a 1 mois

Dernière réponse par TechHorse il y a 5 jours

Amazon Search has disappeared from browser and not included in list of search engines. I want amazon.uk not U.S.

Amazon search has disappeared from browser and not included in list of search engines. I want amazon.uk not U.S. and I do not know where about:config is. … (lire la suite)

Amazon search has disappeared from browser and not included in list of search engines. I want amazon.uk not U.S. and I do not know where about:config is.

Demandé par tehwalker il y a 1 mois

Dernière réponse par jscher2000 - Support Volunteer il y a 1 mois

You've compromised the passwords yourself

Hi Every single one of my passwords is compromised according to you. Therefore I think the data breach is with Firefox . I have set up several unique passwords recently -… (lire la suite)

Hi Every single one of my passwords is compromised according to you. Therefore I think the data breach is with Firefox . I have set up several unique passwords recently - how are they breached so soon? And why every single one. It is very suspicious. Regards Caroline

Demandé par cazzyguy il y a 1 semaine

Dernière réponse par jscher2000 - Support Volunteer il y a 1 semaine

What and where is my Security Key and how do I touch it?

Please see the attached image. Firefox believes I have a security key. What is a security key? Where do I find it? Why does Firefox think I have one? And why is the… (lire la suite)

Please see the attached image.

Firefox believes I have a security key.

What is a security key? Where do I find it? Why does Firefox think I have one?

And why is there no helpful information to explain this confusing UX?

Demandé par kurrent93 il y a 1 semaine

Dernière réponse par zeroknight il y a 1 semaine

Unify the operation logic of opening links and bookmarks in the background

To open a link of a website in the background tab is CTRL+click, why is it that to open a bookmark of the bookmark toolbar in the background tab is CTRL+shift+click. It i… (lire la suite)

To open a link of a website in the background tab is CTRL+click, why is it that to open a bookmark of the bookmark toolbar in the background tab is CTRL+shift+click. It is confusing! A bookmark is a link! For comparison, both of them are CTRL + click in chromium. BTW, there is no explanation in advanced configuration preferences.

Demandé par Heporis il y a 1 semaine

Dernière réponse par cor-el il y a 1 semaine

I am afraid to update to Firefox 124 since I don't want the new default of ordering tabs by how recently they were opened to kick in before I have a chance to preserve the existing tab order.

I am afraid to update to Firefox 124 for fear of losing the existing order of 100s of open tabs if the default setting of ordering tabs by "Recently Opened" kicks in befo… (lire la suite)

I am afraid to update to Firefox 124 for fear of losing the existing order of 100s of open tabs if the default setting of ordering tabs by "Recently Opened" kicks in before I have a chance to change the setting to "Tab Order". Can anyone help me? I'd like to upgrade to 124 if I can do so safely!

Demandé par PLS1 il y a 2 semaines

Dernière réponse par jscher2000 - Support Volunteer il y a 2 semaines

Firefox freezes/stall/slow after idle for a while

After some time of idle, i.e. leave the computer for some time, say over night. No suspend or hibernate. Back to the computer next morning, unlock. Then Firefox appears f… (lire la suite)

After some time of idle, i.e. leave the computer for some time, say over night. No suspend or hibernate. Back to the computer next morning, unlock. Then Firefox appears frozen/hang, can't switch tab (clicking tab has no response, but not really frozen, sometimes responses after dozens of seconds of lag), page also has no response. Then after around half to 2 minutes, everything back to normal.

During the "hang", CPU load is load, no memory stress (swapping/paging).

Environment:

Firefox 123.0 (64-bit), (actually it bothered me for years)

Linux 6.6.15-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.6.15-2 (2024-02-04) x86_64 GNU/Linux

``` lsb_release -a No LSB modules are available. Distributor ID: Debian Description: Debian GNU/Linux trixie/sid Release: n/a Codename: trixie ``` Not related to particular Linux and/or kernel version.

CPU: Intel or AMD, not related. RAM: 64GB/96GB, free memory more than enough.

I will gather more detailed info later.

Demandé par Terrance_h il y a 1 mois

Dernière réponse par jonzn4SUSE il y a 2 semaines

Little purple icon in upper left corner obscures important controls

Over the last week, a little purple icon appears in upper left corner of my firefox browser, it looks like a person viewing a screen. It sits right on top of the red-yell… (lire la suite)

Over the last week, a little purple icon appears in upper left corner of my firefox browser, it looks like a person viewing a screen. It sits right on top of the red-yellow-green circles that allow me to minimize, enlarge, or close the browser, and renders Firefox unusable. How do I get rid of it?

Demandé par anthony105 il y a 3 semaines

Dernière réponse par jscher2000 - Support Volunteer il y a 3 semaines

location permission

I have been dealing with https://www.mynylottery.org/portal/ for weeks trying to get their software to recognize my location, required to place subscriptions on their sit… (lire la suite)

I have been dealing with https://www.mynylottery.org/portal/ for weeks trying to get their software to recognize my location, required to place subscriptions on their site. I have switched off every safety and restriction in settings to open the computer to their search for my location. I finally got them on the phone and they told me that for a reason they don't understand, Firefox is the only browser that is currently giving them problems. It refuses to allow them to pinpoint location of the connecting computer either via wi-fi or ethernet connection. Please provide some guidance and if necessary, contact the NYS lottery to solve the problem.

David Campbell

Demandé par weary il y a 3 semaines

Dernière réponse par zeroknight il y a 3 semaines

Incomplete sync. Why didn't my tabs/site pages transfer? They were marked for syncing.

My Subject pretty well says it. I'm trying to transfer by syncing my desktop Firefox with the Firefox 124 on a newly installed Kubuntu on a new laptop. I have all these… (lire la suite)

My Subject pretty well says it. I'm trying to transfer by syncing my desktop Firefox with the Firefox 124 on a newly installed Kubuntu on a new laptop. I have all these functions synced ON. The recent history but not the long-term history, passwords (thank heavens), and all bookmarks got transferred, but not the open tabs/pages. I've done the desktop sync followed by the laptop sync a few times, still without the tabs' transferring. How do i get those transferred?

Demandé par FreeInformation il y a 3 semaines

Dernière réponse par jscher2000 - Support Volunteer il y a 3 semaines

Firefox locks up after downloading file

Firefox runs fine most of the time. If I right-click to download an image, or click a link to download a PDF or other file, or Save HTML, I see the "Save file" dialog, cl… (lire la suite)

Firefox runs fine most of the time. If I right-click to download an image, or click a link to download a PDF or other file, or Save HTML, I see the "Save file" dialog, click Save and then Firefox freezes up for a while, maybe a minute or two. Pages won't scroll. I can't switch tabs. I can bring up a different firefox window and it redraws its contents, but I can't scroll or do anything else.

This didn't happen a month ago, then one day after a system upgrade, it happens every time. I'm using FF 123.0.1 on Arch Linux. 64GB RAM, so it's not a memory shortage. I have upgraded one or two times more since the upgrade when this appeared. Chromium is not affected, Thunderbird is fine, and all other software continues to be fine as before, including when saving files. Only FF has this problem.

What is the problem and solution? Are there ways to gather more info to diagnose the problem, if needed?

Demandé par Daren Scot Wilson il y a 4 semaines

Dernière réponse par zeroknight il y a 3 semaines

Allow certain extensions to run only in private windows

I want certain extensions to be able to run in private windows, but not in normal windows. For example, I would browse normally without a VPN extension, and when I open a… (lire la suite)

I want certain extensions to be able to run in private windows, but not in normal windows. For example, I would browse normally without a VPN extension, and when I open a private window, the VPN extension would be enabled.

Demandé par Strong Sand il y a 3 semaines

Dernière réponse par zeroknight il y a 3 semaines

auto play block is no longer working Firefox 123.0 Linux

Auto play blocking is no longer working. media.autoplay.block-event.enabled true media.autoplay.blocking_policy 3 [tried 2] media.autoplay.default 5 [tried values] A… (lire la suite)

Auto play blocking is no longer working.

media.autoplay.block-event.enabled true media.autoplay.blocking_policy 3 [tried 2] media.autoplay.default 5 [tried values]

Anyone have good values that block auto playing videos?

Demandé par Galen Thurber il y a 3 semaines

Dernière réponse par Terry il y a 3 semaines