Forum d’assistance Firefox

i can't play some (but not all) youtube videos. they do play on other web browsers.

the message is "an error occured, please try again later. playback ID is ... " 

i'm using firefox 106.0.3 on linux suse tumbleweed. Before I upgraded to both of these the same videos were playing ok.

I'm on the latest version of Firefox, 106.1, and I'm missing the Firefox View button on my MacBook Pro 13". It is showing on my Mac Mini M1, and both are logged in and syncing properly using my Firefox account.

When I type in about:firefoxview on my MacBook Pro in the URL bar, I see the page but noticed it says "New colorways are on the way" on the right. On my Mac Mini, I see the "Independent Voices" text and an option to "Try colorways".

Bug? Some weird setting on my MacBook? Both are running macOS Monterey, 12.6.

The tab keeps crashing:

bp-6ab50b7b-01af-46cd-a55d-313f70221019

Tried new install, troubleshoot mode and deleting cache. Issue persists. What else can I do?

106.0.2 locks up Windows Explorer (Not Responding) on my Win 7 machine as soon as it starts. After restarting Explorer, it seems to continue working. I have seen this issue reported earlier.

After an update today, private browsing windows now are a different color than the other windows. I don't want them to be a different color. How do I change them back to the same as the other windows?

Also, how do I remove the extra text label next to the private mode icon, and just generally put things back to the way they used to look?

Hi there!

I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm using the information supplied on this page:

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Step 4, under Backing up your profile says: Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy.

This folder, qspfoqtl.default, contains 1 file, named times.json, the contents of which are:

{ "created": 1618792039414, "firstUse": null }

Clearly, not my Firefox profile.

There is, however, a folder named nnob5aww.default-release that contains a bunch of directories and files (505.4MB) with names like bookmarkbackups, browser-extension-data... storage, weave.

Is this documentation incorrect as of this release of Firefox? And, should I be using the nnob5aww.default-release folder as the profile? I'm a little confused. (Most often, I'm a lot confused.) Any help would be appreciated.

Thanks in advance,

- Ralph

Hello, I am a user on Mac! I am having an issue with moving tabs fluidly. Yes, moving tabs inside the window is easy but when I move them outside the window, it makes me a little uncomfortable. In the images and video I have sent, you can see that an unnecessary thumbnail of the tab pops up even when I move the tabs inside the window. This makes it harder to know if I am even moving the tab in the first place. Then it takes like 2-5 seconds for the new window of the individual tab I moved to appear. If whatever I said is quite confusing which I apologize for, I would very much recommend taking a look at Google Chrome, the browser I don't prefer, however, try moving the tabs around and outside one window and creating more windows with individual tabs. It feels more fluid or swift and easy to handle. Compare that to Firefox and a big difference is to be seen. I am concerned about this issue really because I am replacing my previous browsers, not only Google Chrome but browsers like Edge too which are capable of not having that issue, with Firefox instead and hopefully Firefox can have this capability. I also multitask a lot so I usually encounter this problem on Firefox. I hope this is fixed and am sure it will help a lot of users! Thank you! Here is a YouTube video link for to provide a further understanding of the issue: https://youtu.be/jRuBDH32hPI

Hi everyone!

  I come back for a problem that I faced some months ago and I think is getting worse, meaning that it looks like it is affecting more applications. 
  I first noticed that there are some greek websites, that are loading pop-up cookies settings with corrupted greek characters. The rest of the site displays greek properly. When I open the Inspector and check the font, it is Helvetica family font that is not appearing correctly (image 1). This is the case when in Settings->General->Fonts->Advanced, the "Allow pages to choose their own fonts, instead of your selections above" checkbox is selected-ticked. When the checkbox is de-selected/unticked, the same pop-up cookies settings is displaying properly (image 2). The problem remains using Chrome, but Firefox is my main browser. 
  The same issue exists with Thunderbird as well, where again in Settings->General->Fonts->Advanced, the checkbox "Allow messages to use other fonts" changes the way emails appear in greek language (images 3 and 4). 
  I have also noticed that with Discord application, there is a similar issue (image 5). Some greek characters are not displaying properly. I uninstalled and reinstalled Discord (in greek), but the problem remains the same. When installing english version of Discord, it is ok. 
 The problem also seems to be with greek language versions of websites, like facebook homepage in english and in greek language (images 6 and 7). 
 I have tried to search for similar problems and suggested solutions on the internet, but there is no permanent solution so far for my PC. I have followed https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fi... solution, running Firefox in Troubleshoot mode, which resolves the problem temporarily, but not permanently. According to the above solution, "the likely cause is an extension, theme or hardware acceleration", but when I follow every step to determine which one of these (extension, theme or hardware acceleration) is the problem, all of these prove to work properly (supposing I'm following steps correctly). 
 I'm not sure if this is a Mozilla or a Windows issue. Therefore, any suggestions for a permanent solution would be much appreciated.

Hello.

I have been unable to access product pages of a particular site, I believe, since updated to 106. The pages are viewable with Edge. https://www.officeworks.com.au/ The main page and some pages are fine but all product pages returns "Something went wrong". E.g. Office Supplies/Pencils https://www.officeworks.com.au/shop/officeworks/c/office-supplies/pencils?cm_sp=all:menu:office-supplies:::pencils I would like to know if this is Firefox's or the website's fault if so why.

Firefox 106.0.5 Windows 10 19045.2251

Regards,

For the recent past, the font size on FF tabs, url, bookmark bar, tabs and anything else to do with the actual FF program has a font so small that it is unreadable unless I use the W10 magnifier. I have spent hours, days and weeks trying everything I can find to increase the font size and nothing has worked. I am vision impaired and understand that everything cannot be adjusted to my needs BUT there are hundreds of postings on line by people with good vision complaining about the non adjustable font sizes. Does FF have any intentions on finding a fix for this? I am an avid user of FF but am at a point with my vision to where it is too problematic for me to continue using. If you cannot fix this issue then I must find a program that does not have this problem. It may very well be a conflict between FF and W10 but even that were the case, there are supposed to be a lot of intellingent individuals that should be able to remedy this situation. Please advise of your intentions as soon as possible in order that I may proceed with my plans. Sincerely, Ron Burnes

I have been a user of a particular website for awhile now. it is thingiverse.com . This website continually tells me that I need to disable my pop-up blocker in order to download a file from their website. 1. I DO want to download from their site. 2. I have not got the pop up blocker enabled on firefox 3. I do not have another pop up blocker enabled on my computer. 4. If I use a Microsoft Edge to get on the web, I can download from that website. 5. I have tried to actually enable pop up blockers on firefox and then say the pop ups are fine on thingiverse.com and that doesnt work either

6. I don't want to use a different browser to go on that website but can't figure out what to do.

Please offer any kind of insight you may have.

Thanks so much.

I am trying to download a .msi installer from the Dell servers at https://dl.dell.com/serviceability/catalog/SupportAssistx64-3.12.3.5.msi using Firefox v106.0.1 but when I click on that link it opens in a new tab as garbled plain/text (see attached image). If I right click that link and choose "Save Link As" then I am able to correctly download the .msi file.

I have no problem downloading this .msi installer using MS Edge v106.0.1370.52.

I don't think there is a universal problem downloading all .msi installers with Firefox since I can download the latest 64-bit .msi installer for Firefox (Firefox Setup 106.0.1.msi) from https://www.mozilla.org/en-US/firefox/all/ without a problem.

I found a comment by jsche2000 in rkm's July 2017 thread clicking on msi link displays garbage rather than download msi file that "usually the problem is that the server is not set up with a specific content-type for .msi so it sends a default content type such as text/html or text/plain that Firefox dutifully displays in a tab... Unfortunately, there's no built-in way to tell Firefox 'when you see a .msi extension, ignore the content-type indicated by the server and just save it' ".

Before I contact Dell and ask them to fix this problem on their download server, is there any possibility that Firefox v106.0.x has introduced a bug in the way this browser recognizes the specific content-type of some .msi installers? I'm not sure, but there seems to be a change in way that Firefox downloads files in v106.0.x. For example, when I download the latest 64-bit .msi installer for Firefox from https://www.mozilla.org/en-US/firefox/all/ my Firefox prompt now specifically declares that I'm downloading a Windows Installer Package (see attached image), which I don't recall seeing with previous versions of Firefox.

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64-bit Win 10 Pro v21H2 build 19044.2130 * Firefox v106.0.1 * Microsoft Defender v4.18.2209.7-1.1.19700.3 * Malwarebytes Premium v4.5.16.217-1.0.1792 * Macrium Reflect Free v8.0.6979 * Dell SupportAssist v3.12.3.5 * Dell Update Windows Universal v4.6.0 Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620

Before today, my 1Password 8 password manager worked just fine with Firefox browser on Windows 11. I updated my Firefox browser to 106.0.1 (64 bits) today and all of a sudden my 1Password manager stopped filling in my usernames and passwords for me into my logins. How do I get this functionality back so my 1Password manager works with Firefox again? Is there some setting that I failed to update in Firefox? Thanks. MR

I use Firefox for my work and that involves working with a lot of images online. For some reason, this option has been completely removed from Firefox for me.

Now when I right-click on an image, there is no longer any option to copy the image, copy the image's location or save the image.

Like I said, I use this browser for work and if I can't interact with images I'll have to start using some other browser.

Thanks in advance.

Firefox displayed a pop-up box on 10/30/22 or 10/31/22 that I accidentally agreed to. The appearance of all my tabs and screens changed. I'm not interested in any other themes. Community support said to install "System" theme to get the default back, but it's not completely the same. For example, checkboxes on forms display as white checkmarks which are hard to see. In my email, the messages and replies display oddly and are hard to read as the contrast is poor. HOW DO I GET ALL MY DEFAULT BACK?