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Tells me a outside source is trying to update firefox?

  • 2 réponses
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par John99

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I shut down Firefox and a pop up opens and says Firefox blocked an unknown source from trying to update.

I shut down Firefox and a pop up opens and says Firefox blocked an unknown source from trying to update.

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Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

If you get a pop-up message asking to update Firefox or plugins then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

You should only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.

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Solution choisie

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

If you get a pop-up message asking to update Firefox or plugins then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

You should only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.

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It is probably worth pointing out

  1. That you appear to be using Firefox 26 but the current Release is Firefox 28 until the end of the month when Fx29 will be released. So you appear to have missed two upgrades.
  2. You have a file user.js. If you created that yourself you will be aware of its purpose. If not then some software must have done that. Not always a good sign. It could indicate a malware problem.

A screenshot as already requested may throw some light on this issue.