Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Upgraded windows 8 to 8.1 FF24 - Lost all bookmarks. HELP!!

more options

Using FF24 for the last several days with windows 8. Today, after "upgrading" to Windows 8.1, I've lost all bookmarks. Interestingly, I also lost all my email in Thunderbird.

I've tried importing the Firefox bookmarks from a windows vista machine with no success. Tries both as an HTML file and as JSON file.

Before re-entering all the bookmarks manually, I'm hoping there is an easy solution.

Thanks

JR

Using FF24 for the last several days with windows 8. Today, after "upgrading" to Windows 8.1, I've lost all bookmarks. Interestingly, I also lost all my email in Thunderbird. I've tried importing the Firefox bookmarks from a windows vista machine with no success. Tries both as an HTML file and as JSON file. Before re-entering all the bookmarks manually, I'm hoping there is an easy solution. Thanks JR

Solution choisie

Did the Windows 8.1 update create a backup folder called C:\Windows.old? If so, your data probably can be found here:

C:\Windows.old\Users\yourusername\AppData\Roaming\Mozilla\Firefox\Profiles

These articles may help with the exploration and recovery process:

Lire cette réponse dans son contexte 👍 5

Toutes les réponses (1)

more options

Solution choisie

Did the Windows 8.1 update create a backup folder called C:\Windows.old? If so, your data probably can be found here:

C:\Windows.old\Users\yourusername\AppData\Roaming\Mozilla\Firefox\Profiles

These articles may help with the exploration and recovery process: