Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

When I click on a 'contact' link in a web site to e-mail the organisation Firefox just keeps opening more and more versions of itself in quick succession - lite

  • 3 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par nisparo

more options

The only way I can stop this is to completely shut down the computer, by which time I have literally hundreds of Firefox pages open. I use btinternet.com for e-mail. When checking the 'mailto' options in Firefox the only available one is 'always ask'. Please help!! This happens on any website with an e-mail link.

The only way I can stop this is to completely shut down the computer, by which time I have literally hundreds of Firefox pages open. I use btinternet.com for e-mail. When checking the 'mailto' options in Firefox the only available one is 'always ask'. Please help!! This happens on any website with an e-mail link.

Solution choisie

Toutes les réponses (3)

more options

Solution choisie

Hi,

Please see this.

more options

Try to delete the mimeTypes.rdf file in the Firefox Profile Folder to reset all file actions.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder

You can look at the network.protocol-handler.external.mailto prefs on the about:config page.
If network.protocol-handler.external.mailto prefs are user set (bold) then right-click and Reset them to the default value.

more options

Many thanks. I reset Firefox and it solved the problem - made a lot of other things work better too! Nisparo