Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Firefox crashes

  • 7 réponses
  • 3 ont ce problème
  • 4 vues
  • Dernière réponse par cor-el

more options

This morning I went to the hrblock website and it crashed on me, since then everytime I go to the website, as well as amazon.com homepage Firefox crashes on me.

This morning I went to the hrblock website and it crashed on me, since then everytime I go to the website, as well as amazon.com homepage Firefox crashes on me.

Solution choisie

Ok, let's do this then. go ahead, and restart your computer. Then, let's create a fresh testing profile, and see if Firefox will crash there. Read https://support.mozilla.org/en-US/kb/Managing-profiles, which explains how to go about creating a new profile.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (7)

more options

Please read Firefox crashes, and see if that helps you when you follow the included steps. Also, please update your Adobe Flash.

more options

I have tried opening in SafeMode, but the browser still crashes. I cannot update Adobe when I try the browser crashes.

more options

Solution choisie

Ok, let's do this then. go ahead, and restart your computer. Then, let's create a fresh testing profile, and see if Firefox will crash there. Read https://support.mozilla.org/en-US/kb/Managing-profiles, which explains how to go about creating a new profile.

more options

I followed the steps on firefox crashing when trying to download

https://support.mozilla.org/en-US/kb/Firefox%20crashes%20when%20trying%20to%20download%20a%20file

more options

Did that help your problem?

more options

Thank you so much! Have a great day :)

more options

Your crash reports indicate a problem with the Flash player (@ F_393941872_________________ ). You have the latest Shockwave Flash 10.3 r183 for your OS X 10.5 platform, so there may be not much that you can do.