Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Since upgrading to FF9.0, Yahoo Messenger no longer works. Who will fix this?

  • 2 réponses
  • 21 ont ce problème
  • 18 vues
  • Dernière réponse par catselan

catselan
catselan
more options

After upgrading to 9.0 Yahoo messenger chat no longer functions. The tab will flash that someone has sent a message, but there is no window to open. Also cannot choose a contact to open and start a new chat.

I have filed a couple reports with Yahoo- this was their most recent reply. My answer to them is that I do not want to download another browser.

I understand you are unable to use the chat feature within Yahoo! Mail. I apologize for any inconvenience this issue has caused to you.

We've had reports of this from other customers and our Engineering team is already working a resolution now. We intend to have it corrected as soon as possible. The ticket number for this issue is 5282454.

Currently this issue only occurs in the Firefox 9 Browser. As a workaround you can use another supported browser:

Maybe you could help them fix it?

After upgrading to 9.0 Yahoo messenger chat no longer functions. The tab will flash that someone has sent a message, but there is no window to open. Also cannot choose a contact to open and start a new chat. I have filed a couple reports with Yahoo- this was their most recent reply. My answer to them is that I do not want to download another browser. I understand you are unable to use the chat feature within Yahoo! Mail. I apologize for any inconvenience this issue has caused to you. We've had reports of this from other customers and our Engineering team is already working a resolution now. We intend to have it corrected as soon as possible. The ticket number for this issue is 5282454. Currently this issue only occurs in the Firefox 9 Browser. As a workaround you can use another supported browser: Maybe you could help them fix it?

Solution choisie

Hi catselen,

This is a known issue. You can try downloading Firefox 10 beta as it has been fixed there or you can wait a few weeks for the release to become final.

Hopefully this helps!

Lire cette réponse dans son contexte 👍 2

Toutes les réponses (2)

Matt_G
Matt_G
more options

Solution choisie

Hi catselen,

This is a known issue. You can try downloading Firefox 10 beta as it has been fixed there or you can wait a few weeks for the release to become final.

Hopefully this helps!

catselan
catselan Auteur de la question
more options

Yes, installing 10.0 fixed the problem. Thanks much for the help!

cat