Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Firefox crashes

  • 2 réponses
  • 1 a ce problème
  • 6 vues
  • Dernière réponse par carrps

more options

Firefox crashes on startup. I tried opening it in safe mode but it still crashes on startup. I have a Windows XP machine and had just updated to Firefox 8.0 (I think that is the version). After the update I could no longer open Firefox. This is the crash id from the last attempted start up: Crash ID: bp-bccdc316-1de7-4dd0-a272-911d02111110

Firefox crashes on startup. I tried opening it in safe mode but it still crashes on startup. I have a Windows XP machine and had just updated to Firefox 8.0 (I think that is the version). After the update I could no longer open Firefox. This is the crash id from the last attempted start up: Crash ID: bp-bccdc316-1de7-4dd0-a272-911d02111110

Solution choisie

If you're running RoboForm, update to the latest version 7.6.2. Others with the same crash issue are noting success.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (2)

more options

Solution choisie

If you're running RoboForm, update to the latest version 7.6.2. Others with the same crash issue are noting success.

more options

Great! That worked perfectly. Thank you!