Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

5.0 shows installed on ff help. Programs and features shows only 3.6.8. When I try to download 5.0 computer says it must restart to finish installation of another ff. Restart has no effect. Looks like I am stuck on 3.6.8. Please help.

  • 1 réponse
  • 2 ont ce problème
  • 3 vues
  • Dernière réponse par nipm075

nipm075
nipm075
more options

This computer will not update to 5.0. I have tried to download and install 5.0 for many weeks. My OTHER computer updated fine. When I try to install 5.0 it say to restart to finish installation of another firefox. Restart does not change anything.

I click on ff help, about ff and it says 5.0 is installed. I look on programs and features and only ff 3.6.8 is listed. I have tried clean ups, update java, plugins and stuff like that with no change to this issue.

This computer will not update to 5.0. I have tried to download and install 5.0 for many weeks. My OTHER computer updated fine. When I try to install 5.0 it say to restart to finish installation of another firefox. Restart does not change anything. I click on ff help, about ff and it says 5.0 is installed. I look on programs and features and only ff 3.6.8 is listed. I have tried clean ups, update java, plugins and stuff like that with no change to this issue.

Toutes les réponses (1)

nipm075
nipm075 Auteur de la question
more options

I guess no one cares.