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This website https://www.wh347.com/security/login.aspx can be accessed usingFirefox, but all functions cannot be performed. All functions can be performed when accessed with IE. Any suggestions?

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  • Dernière réponse par edsambuchi

edsambuchi
edsambuchi
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https://www.wh347.com/security/login.aspx is a log in page for a company that we must use to perform certain payroll functions. When I get into my home page after entering the ID and password, I can see most of the information needed. When I try to manipulate the data, I cannot perform certain functions. When I log in using Internet Explorer, either 8 or 9, I can see everything and perform all functions. Firefox is my default browser and I really do not want to use IE. Are there any settings changes that can be made to allow Firefox to perform the same way as IE?? this is true for two different computers, one using Window7 and one using WindowsXP. I understand that other clients have the same problem.

Thank you.

https://www.wh347.com/security/login.aspx is a log in page for a company that we must use to perform certain payroll functions. When I get into my home page after entering the ID and password, I can see most of the information needed. When I try to manipulate the data, I cannot perform certain functions. When I log in using Internet Explorer, either 8 or 9, I can see everything and perform all functions. Firefox is my default browser and I really do not want to use IE. Are there any settings changes that can be made to allow Firefox to perform the same way as IE?? this is true for two different computers, one using Window7 and one using WindowsXP. I understand that other clients have the same problem. Thank you.

Toutes les réponses (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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The site might not be designed to support Firefox. For example, it could use ActiveX controls, or .Net code that doesn't work in Firefox. Do you know whether they claim to support Firefox at all?

edsambuchi
edsambuchi Auteur de la question
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I am told by the company that designed the website that it was designed using IE8 and it will not work with Firefox or Safari. I thought maybe it was because of some encryption problem and maybe a setting had to be changed in Firefox to accommodate it. But maybe it just was not designed to work with Firefox. thanks for responding so quickly.