Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Can you tell me why the OPEN A NEW TAB tab has stooped working; the File|New Tab and Ctrl+C options don't work either?

  • 2 réponses
  • 11 ont ce problème
  • 20 vues
  • Dernière réponse par alans99

alans99
alans99
more options

Every option to open a new tab has suddenly failed, including the New Tab option located to the right of all the open tabs; the Ctrl+C keyboard shortcut and the File|New Tab menu option. I have not knowingly made a settings change to bring this about. The only current way to open a new tab is to right-click a link on an open tab and use the Open Link in New Tab option - this works fine.

Every option to open a new tab has suddenly failed, including the New Tab option located to the right of all the open tabs; the Ctrl+C keyboard shortcut and the File|New Tab menu option. I have not knowingly made a settings change to bring this about. The only current way to open a new tab is to right-click a link on an open tab and use the Open Link in New Tab option - this works fine.

Toutes les réponses (2)

TonyE
TonyE
  • Moderator
more options

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

There are a couple of places to check for the Ask toolbar:

alans99
alans99 Auteur de la question
more options

Thank you Tony; little bit of confusion at first as I didn't have the Ask toolbar, then realised the problem must be the MP3 Rocket toolbar which is of course published by Ask. Uninstalled that and Firefox works fine. Thanks again.