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When Mozilla upgraded, it complained that my Adobe Flash Player also should be upgraded. The upgrade downloaded but no icon appeared, and when I found the EXE and ran it, only the Quit button in the dialog window was an active link, so I got nothing.

  • 2 réponses
  • 5 ont ce problème
  • 6 vues
  • Dernière réponse par the-edmeister

Cuyler
Cuyler
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The Installation instructions allow for Firefox or IE. I have both, but the IE path was dead. The Firefox path said to use the icon on the desktop - but there is no such icon. The downloaded executable is there, but when I invoke it and read the license agreement, I still only have the dialog window with Quit and Install - however, only the Quit button is live.

The Installation instructions allow for Firefox or IE. I have both, but the IE path was dead. The Firefox path said to use the icon on the desktop - but there is no such icon. The downloaded executable is there, but when I invoke it and read the license agreement, I still only have the dialog window with Quit and Install - however, only the Quit button is live.

Toutes les réponses (2)

Le0n_X
Le0n_X
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I have had this problem with the Adobe Flash Player before, I don't think it is an inherent Firefox issue, but here are a couple of things you can try:

+Uninstall Adobe Flash from your computer by going to Start>Control Panel>Add/Remove Programs(windows XP), or in Vista/7 select View Classic Mode button on the right of the window, then find Programs and Features.

+Re-download the installer for the flash player, and run it. When it displays the liscense agreement, scroll all the way to the bottom of the liscense agreement.

This should enable the install button. If not post a reply, and I'll see what else I can do.

the-edmeister
the-edmeister
  • Moderator
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1. There are two different versions of Flash. The ActiveX version for IE, and the Plugin version for Firefox and other browsers. You need to install both versions if you continue to use IE along with Firefox.

2. Did you close Firefox before attempting to install Flash? Did you download it to the Desktop, because it wouldn't end up there automatically with the default download settings in Firefox?

Tools > Downloads = does that download show in the Downloads window?
If so, right-click on it and use Open Containing Folder.
Does that downloaded file have -ax.exe at the end of the name of that file?
If so, you got the ActiveX version and need to download it again.
If not, close Firefox while keeping that "containing folder" open.
Wait about 20 seconds and then try installing Flash.