Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Strange gray bar with a white lego-like object in it.. What is it?

  • 3 réponses
  • 27 ont ce problème
  • 38 vues
  • Dernière réponse par Janeen

Janeen
Janeen
more options

I ran a scan on my computer with a program called "Malwarebytes" and got rid of the "infected" items. When I opened firefox, this was here. When I click it nothing happens. What is is/How can I get rid of it?

I ran a scan on my computer with a program called "Malwarebytes" and got rid of the "infected" items. When I opened firefox, this was here. When I click it nothing happens. What is is/How can I get rid of it?

Toutes les réponses (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you see that bar here: View > Toolbars ?

See: Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

dmcgrafix
dmcgrafix
more options

You have to right click on the persona (above the address bar) and you should see menu bar, Navigation toolbar, my web search. Uncheck "My Web Search" and the gray bar should go away at least it did for me.

Janeen
Janeen Auteur de la question
more options

thank you, but what I did was reinstall Firefox all together, and that worked.