Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox will cannot install the update I dowloaded, the message keeps popping up when I try to open the browser

  • 2 réponses
  • 2 ont ce problème
  • 5 vues
  • Dernière réponse par silkphoenix

AnonymousUser
AnonymousUser
more options

My Firefox automatically updates, and when it finds an update available, it downloads it for me. But, it will not install the update and it keeps sending a message that there are other Firefox browsers open and I need to close them, when I have no others open or running.

This happened

Every time Firefox opened

== It tried to install the updates

My Firefox automatically updates, and when it finds an update available, it downloads it for me. But, it will not install the update and it keeps sending a message that there are other Firefox browsers open and I need to close them, when I have no others open or running. == This happened == Every time Firefox opened == It tried to install the updates

Toutes les réponses (2)

silkphoenix
silkphoenix
more options

Did you check your Windows Task Manager: ALT + CTRL + DELETE to make sure there's no other Firefox running under the "Process" tab? Sometimes even though you have closed FF, it remains in the Process window and you have to kill it manually to end the program.

AnonymousUser
AnonymousUser Auteur de la question
more options

This is happening to me also! A real nuisance too because it just keeps trying to install and after about 5 times firefox opens without the update. Every time its the same thing over again. I love firefox, but this is getting old. Same problem with last 2 updates!! Ugh-----