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All websites does not load, even though internet connection is available.

  • 1 réponse
  • 3 ont ce problème
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  • Dernière réponse par AlleyKat

AnonymousUser
AnonymousUser
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I am currently experiencing a problem in using my browser. Nothing appears in the browser window or the page does not load even if I typed the website address (and any website address for that matter). And we do have an active internet connection. I hope you can help us resolve this problem. Thank you.

Operating system

Microsoft Windows XP

I am currently experiencing a problem in using my browser. Nothing appears in the browser window or the page does not load even if I typed the website address (and any website address for that matter). And we do have an active internet connection. I hope you can help us resolve this problem. Thank you. == Operating system == Microsoft Windows XP

Toutes les réponses (1)

AlleyKat
AlleyKat
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Hi Roland!

First of all, your Firefox version isn't the latest one (current version is 3.6.3), so a good thing to try would be getting the latest version from GetFirefox.com and install that, replacing your current version 3.5.9. Here I assume that you have another working browser from which you can download the file.

This may not solve the problem (...but then again, it just might). If it makes no difference, we have some excellent guides to help identify and solve the problem. Websites don't load - troubleshoot and fix error messages is the best starting point and links to most of the other problem solving articles - please start out here and see if any of the articles can help you fix it. Firefox can't load websites but other browsers can is one of the more likely problem crunching articles from your description.


Please let us know how above works out, and if we can be of further assistance. Detailed feedback is appreciated and helps us to help more users with similar problems.