Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Account Recognition & Entre

  • 1 réponse
  • 0 a ce problème
  • 27 vues
  • Dernière réponse par cor-el

more options

EMBARRASSINGLY I REALIZED WHAT I NEEDED TO DO. THIS IS THEREFORE NO LONGER NEEDED TO BE ANSWERED, SO YOU CAN SIMPLY MARK IT SOLVED IF YOUD LIKE. THANKS!

I chose to reinstall Firefox browser in order to start over fresh and ensure a security refresh. Once installed, I created an entirely new Mozilla account with new info. However, when I go up to the top right of the browser and click on the little icon of the circle with a bust in it (the Account icon), it simply opens the preferences and related settings, it does not allow me to sign in to any account, nor does it show if I am already signed into any account. Is this a malfunction of the iteration I installed, or am I misunderstanding something?

Thanks in advance for your help!

PS attached is what page I am shown when clicking the aforementioned icon

'''EMBARRASSINGLY I REALIZED WHAT I NEEDED TO DO. THIS IS THEREFORE NO LONGER NEEDED TO BE ANSWERED, SO YOU CAN SIMPLY MARK IT SOLVED IF YOUD LIKE. THANKS!''' I chose to reinstall Firefox browser in order to start over fresh and ensure a security refresh. Once installed, I created an entirely new Mozilla account with new info. However, when I go up to the top right of the browser and click on the little icon of the circle with a bust in it (the Account icon), it simply opens the preferences and related settings, it does not allow me to sign in to any account, nor does it show if I am already signed into any account. Is this a malfunction of the iteration I installed, or am I misunderstanding something? Thanks in advance for your help! PS attached is what page I am shown when clicking the aforementioned icon
Captures d’écran jointes

Modifié le par Caleb

Solution choisie

Did you miss the "Sign in to sync..." link that shows in the screenshot :wink: ?

See also:

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (1)

more options

Solution choisie

Did you miss the "Sign in to sync..." link that shows in the screenshot :wink: ?

See also:

Modifié le par cor-el

Cela vous a-t-il été utile ?

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.