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XUL Runner error from latest update on 5 16 2023

  • 2 réponses
  • 1 a ce problème
  • 37 vues
  • Dernière réponse par cor-el

haj874
haj874
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Can't get on Firefox since latest update.

Error: Platform version 112.o.2 is not compatible with minversion >=113.0.1 Maxversion <= 113.0.1

Please advise. Thx

Can't get on Firefox since latest update. Error: Platform version 112.o.2 is not compatible with minversion >=113.0.1 Maxversion <= 113.0.1 Please advise. Thx

Toutes les réponses (2)

TyDraniu
TyDraniu
  • Top 10 Contributor
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Try to download full installer from https://www.mozilla.org/firefox/all/#product-desktop-release and install it.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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An error message about XPCOM missing or about platform version usually happens because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox program folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to do a clean reinstall and remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.