Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Not sure what I was billed for

  • 2 réponses
  • 0 a ce problème
  • 5 vues
  • Dernière réponse par James

JeffYou
JeffYou
more options

Hi, I received a charge on my statement this morning from "MOZILLACORP" but I'm not sure for what... Could you look into and get to the bottom of this please. Of course I could just be being a tad antsy but I honestly don't remember buying anything from you guys this morning. Maybe your vendors charge through you? I dont know, but if you could do a dive for me I'd really appreciate it! I'll send you a screenshot.

Jeff

Hi, I received a charge on my statement this morning from "MOZILLACORP" but I'm not sure for what... Could you look into and get to the bottom of this please. Of course I could just be being a tad antsy but I honestly don't remember buying anything from you guys this morning. Maybe your vendors charge through you? I dont know, but if you could do a dive for me I'd really appreciate it! I'll send you a screenshot. Jeff

Toutes les réponses (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I think that what you are referring to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question:

James
James
  • Top 25 Contributor
  • Moderator
more options

JeffYou said
Hi, I received a charge on my statement this morning from "MOZILLACORP" but I'm not sure for what... Could you look into and get to the bottom of this please. Of course I could just be being a tad antsy but I honestly don't remember buying anything from you guys this morning. Maybe your vendors charge through you? I dont know, but if you could do a dive for me I'd really appreciate it! I'll send you a screenshot. Jeff

Do you use Google Play as perhaps you have an account with credit card attached and allowed purchase. Though the only Mozilla app you can purchase there is Mozilla VPN as it is not free to use. https://play.google.com/store/apps/dev?id=7083182635971239206