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I can't save pages to bookmarks since 2 or 3 days ago

luisadopranto
luisadopranto
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Hi,

Since 2 or 3 days ago, I can't save pages to bookmarks, on Firefox browser, it stopped working.

Can you help, please.

Thank you.

Hi, Since 2 or 3 days ago, I can't save pages to bookmarks, on Firefox browser, it stopped working. Can you help, please. Thank you.

Toutes les réponses (3)

Theresa - Support Volunteer
Theresa - Support Volunteer
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Hello,

To ensure we help troubleshoot your specific issue, can you tell me which method you are trying that doesn't seem to work? (There are many ways to add a bookmark. I have listed a few examples below.)

  1. Click the star icon in the right-hand side of the address bar
  2. Type CMD+D on your keyboard
  3. Choose Bookmarks->Add Bookmark
  4. Choose Bookmarks->Manage Bookmarks and add from the gear menu on the "Library" window that opens (see attached image)

Please let us know what method you are using, and we will be better able to troubleshoot.

Thanks!

Modifié le par Theresa - Support Volunteer

luisadopranto
luisadopranto Auteur de la question
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Hi! Any of the methods, as mentioned, stopped working. However, the problem was resolved via Apple support. Thanks.

Modifié le par luisadopranto

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Thank you for reporting back!