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Outlook will not display e-mail in a new window

Para_raymond
Para_raymond
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If I double click a e-mail in (OUTLOOK). A new window opens but nothing displays. If I use my e-mail in IE it works ok. This is a Firefox browser problem. I have tried many options in options none will work. Thank-you for your support

If I double click a e-mail in (OUTLOOK). A new window opens but nothing displays. If I use my e-mail in IE it works ok. This is a Firefox browser problem. I have tried many options in options none will work. Thank-you for your support

Solution choisie

Hi, You better refresh the firefox and check. type about:support in your address bar to bring up the Troubleshooting Information page. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported. Click Finish and Firefox will reopen.

Thank you.

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Chamodie Pubudini
Chamodie Pubudini
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Solution choisie

Hi, You better refresh the firefox and check. type about:support in your address bar to bring up the Troubleshooting Information page. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported. Click Finish and Firefox will reopen.

Thank you.