Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Firefox often crashes

  • 2 réponses
  • 1 a ce problème
  • 4 vues
  • Dernière réponse par glisenda

more options

I don't know why but Firefox crashes above all if I try to use another app of my samsung J2016. Could someone tell me the reason about it? Thanks.

I don't know why but Firefox crashes above all if I try to use another app of my samsung J2016. Could someone tell me the reason about it? Thanks.

Toutes les réponses (2)

more options

Hi

It may be the case that your phone has got a bit clogged up with temporary files.

From the Android home screen, open the Settings app (typically a cogwheel icon), open Storage and select Cache to clear it.

I hope that this helps, but if not please come back here and we can look into a different solution for you.

more options

I think not cause I often make a cleaning with a preinstalled app to have free space on my ram and my memory.