Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Login email no longer exists and I can't login on another device

  • 1 réponse
  • 2 ont ce problème
  • 4 vues
  • Dernière réponse par FredMcD

jubilee155
jubilee155
more options

I created my login using my work email and I unexpectedly lost my job so I no longer have access to that email. I want to recover my bookmarks on my home computer, but am unable to login using that email address now as it wants to send a confirmation email that I can't get. Are there security questions or something I can use to verify my identity and change that email?

I created my login using my work email and I unexpectedly lost my job so I no longer have access to that email. I want to recover my bookmarks on my home computer, but am unable to login using that email address now as it wants to send a confirmation email that I can't get. Are there security questions or something I can use to verify my identity and change that email?

Toutes les réponses (1)

FredMcD
FredMcD
more options

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address