Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

facebook live videos not playing

  • 2 réponses
  • 5 ont ce problème
  • 4 vues
  • Dernière réponse par cor-el

la321
la321
more options

When watching a live video on facebook i can no longer see anything its a black screen and only audio its been like this for about a month. so i tried to check today and opened another browser the video plays fine.

When watching a live video on facebook i can no longer see anything its a black screen and only audio its been like this for about a month. so i tried to check today and opened another browser the video plays fine.

Toutes les réponses (2)

Mehul Patel
Mehul Patel
more options

Hello,

Sorry to hear that you're having an issue.

Have you tried change settings in Flash?

[refer the link ]

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.