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Firefox can't connect, while IE does.

  • 1 réponse
  • 1 a ce problème
  • 9 vues
  • Dernière réponse par guigs

jimklid
jimklid
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Hello Everyone, After testing a classroom management application, I applied through it a block internet policy but after I disabled it, Firefox can't connect. I' ve established that when the website entered at the address page exists it loads for just a moment but when it pings it, it suddenly stops loading. However, when I enter a random address, one that doesn't exist, it loads until displaying the "server not found" error as it doesn't exist!! Please help!!!

Thanks in Advance, Jim

Hello Everyone, After testing a classroom management application, I applied through it a block internet policy but after I disabled it, Firefox can't connect. I' ve established that when the website entered at the address page exists it loads for just a moment but when it pings it, it suddenly stops loading. However, when I enter a random address, one that doesn't exist, it loads until displaying the "server not found" error as it doesn't exist!! Please help!!! Thanks in Advance, Jim

Toutes les réponses (1)

guigs
guigs
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Hi Jim, Thank you for your question. I understand that when browsing in Firefox after using a third party app to block internet connections that Firefox can no longer make a connection. I am happy to help.

Please first consider these troubleshooting steps:

Second, if it happens in all browsers please also troubleshoot the operating system connection settings: here