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I have firefox 32.0.3 and have been trying to update (35.0.1) but each time I try to open the downloaded fiel I get an alert that says access is denied.

  • 2 réponses
  • 2 ont ce problème
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  • Dernière réponse par Roof

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The title of the alert popup is "7-Zip" and i dont know what is causing that to open

The title of the alert popup is "7-Zip" and i dont know what is causing that to open

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Download the full installer here: https://www.mozilla.com/en-US/firefox/all.html

Then double-click it for installation. Don't try to open it.

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Downloaded it (Firefox Setup 35.0.1) but still have the same problem. I double clicked and right clicked and "Ran as Administrator" but still had the same result. The setup file description shows "7z Setup SFX" so I suspect that is why the popup title is 7-Zip. It tries to extract but at about 80% is when I get the popup.