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I had a previous version preinstalled but to update I uninstalled since I was not aware about the option of update. Now it is not getting installed

  • 1 réponse
  • 1 a ce problème
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  • Dernière réponse par philipp

paul.johnny21
paul.johnny21
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I had a previous version installed in this computer. I wanted to update it to the lastest version used in my pc. Since I had no knowledge about 'update' option provided by you on your websit, I uninstalled the existing version of firefox and tried installing the latest one. The problem is that the installation doesn't gets completed. It shows " Your downloading was interrupted" a few time later after the installaltion is started. please help me and let me know how to install the newer version on my computer correctly

I had a previous version installed in this computer. I wanted to update it to the lastest version used in my pc. Since I had no knowledge about 'update' option provided by you on your websit, I uninstalled the existing version of firefox and tried installing the latest one. The problem is that the installation doesn't gets completed. It shows " Your downloading was interrupted" a few time later after the installaltion is started. please help me and let me know how to install the newer version on my computer correctly

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philipp
philipp
  • Moderator
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hello, please see if it is working correctly with the full installer instead that can be obtained from https://www.mozilla.org/firefox/all/