ZTE Open will not turn on unless connected to USB power source.
Even with the battery fully charged, my ZTE Open will never turn on unless it is connected to a USB power source. Once connected, it can be booted up, behaves normally, and can be disconnected.
Solution choisie
You should contact the owner of the eBay store in this case.
Lire cette réponse dans son contexte 👍 0Toutes les réponses (3)
Hello,
After reading the information provided about your issue I suggest a soft reset of the phone.
- Take the back cover of the phone off.
- Take the battery out.
- Take the SIM card and microSD card out (if applicable).
- Wait 10 seconds.
- Put the SIM card and microSD card back in (if applicable).
- Put the battery back in.
- Put the back cover back on.
- Turn the device on.
- Check if the issue you were having is still present.
If the above did not help, I suspect that this is a hardware issue and that you should contact your place of purchase for assistance or ZTE.
Please report back to us if this solved your problem!
Thank you
That has been done many times. The problem persists. I've never used this as a phone, and am just trying to use it as a music player. I've owned it for a while, but have just began playing with it now. Does ZTE offer a warranty on phones purchased thru their Ebay store?
Solution choisie
You should contact the owner of the eBay store in this case.