Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

EVERY time I start Thunderbird, a new installation window opens

  • 6 vastausta
  • 3 henkilöllä on sama ongelma
  • 6 näyttöä
  • Viimeisin kirjoittaja christ1

TERILEIGHSPRINGER
TERILEIGHSPRINGER
more options

Every time I open Thunderbird a new installation window (file extraction) opens as well. Whether I proceed through to finish or cancel, the result is the same. Thunderbird appears to be working normally in every other way, but this window opens each and every time I open a new session - please help!!!

Every time I open Thunderbird a new installation window (file extraction) opens as well. Whether I proceed through to finish or cancel, the result is the same. Thunderbird appears to be working normally in every other way, but this window opens each and every time I open a new session - please help!!!

Kaikki vastaukset (6)

christ1
christ1
  • Top 25 Contributor
more options

Check what's the target of the shortcut you use to start Thunderbird. It seems to point to the installer, not to thunderbird.exe in the application directory.

TERILEIGHSPRINGER
TERILEIGHSPRINGER Kysymyksen kysyjä
more options

Thanks Christ1 - I'll check this out! Appreciate your fast response!!! T

TERILEIGHSPRINGER
TERILEIGHSPRINGER Kysymyksen kysyjä
more options

Wasn't the target :-( Thanks again though Christ1! Anyone else have any suggestions?

christ1
christ1
  • Top 25 Contributor
more options

What is the target of the shortcut then?

TERILEIGHSPRINGER
TERILEIGHSPRINGER Kysymyksen kysyjä
more options

Hey There Christ1 - The target ended up being right, so I disabled addons and renabled them one by one hoping I would find the problem. As it turned out, when I finally got down to ReminderFox (one of my faves :-( that one triggered this reaction every time, so unfortunately until the developer comes up with a fix for that, I've just kept it disabled... Thanks again for your help - and anyone else who may be having this problem, try disabling this add on for now (bummer)! Thanks again everyone! tls

christ1
christ1
  • Top 25 Contributor
more options

When your problem has been fixed, can you mark this thread as 'Solved' please? Thank you.