Thunderbird Support Forum

I'm using Thunderbird Supernova, Can anybody tell me why I have (a DRAFT and DRAFTS) folders? When I save my emails for later they are saved in the DRAFTS folder, the DRAFT folder appears not to be used. I have tried to delete it but guess it must be some sort of system folder. Any help please. Thanks

Greetings: This is the third time that I am contacting you about not being able to receive any e-mails. Thunderbird is the only one that I use and haven't been able to receive any new e-mails for the past week or so. You notified me that my account had been compromised or words to that effect, and that I needed to create a new password. I did this(with a bit of difficulty) and still have no new e-mails coming in to this account. I did try to SEND an e-mail out, and at first it stopped me for my NEW password. I gave it, and it then allowed the e-mail to go out just fine. I sent one or two more since then and they too seemed to have worked fine. For some unknown reason though, I STILL am NOT receiving any new e-mails. Can you please help me with this problem? NOTE: As I am STILL NOT able to receive any e-mails, would it be possible for you to send me any possible solution for this problem via my regular USPS mailing address? David Beard [removed address info from public support forum] Thanks much for any help you can supply.

Hi I shop online with Sainsburys. Until about a month ago everything was working fine but now when I make an order or amend the existing order the email from Sainsburys does not come in. I have the email 'service@sainsburys.co.uk in my address book both on Thunderbird and Talktalk. Now, I changed my email address with Sainsburys just to see what would happen and the shopping order confirmation email came in fine but if I use my normal email address nothing is getting through by email. Sainsburys have offered some advice to no avail so now I ask you - how can I get back my emails coming in when I order from Sainsburys? May I add that the Tesco site works fine. I wonder if it is from the 'glitch' sainsburys had a few weeks ago when all orders were deleted etc? Thanks for any help at all. Regards

My one iCloud email account has been working fine in TB for months. Today sometime TB (115.8.0) began unsubscribing all but a few of my iCloud email folders, including "Sent", "Trash" &c. All other email accounts in the client are unaffected. I resubscribed all of the folders, but they keep unsubscribing - that is, the subscribe process isn't holding and the folders it retains seem random. All the mail and folders on iCloud.com are intact, but TB will show them (some or most of them) briefly, then unsubscribe all but a few. I've tried deleting the account entirely (including data in Thunderbird folder) and re-adding - the problem persists. I've been bale to solve this one. Anybody?

Hello there! I was in my Address Book and i was handling a sub-list of contacts. While i was in that list i pressed "delete" list but instead of deleting this sub-list, deleted all the basic list with my contacts... How can i restore that? I checked also in my Yahoo Mail and the contacts are also gone from there... I use IMAP, maybe that's the reason...

I use Thunderbird 1:115.11.0-1~deb10u1 in Linux Debian

Server disconnects ONLY when attempting to open the"SENT" file. Have two accounts on Thunderbird with identical settings (email1 and email2). One works fine and the other disconnects only when I attempt to open the "SENT" folder. Have several months of sent emails that will not download.

When I try to get my emails from gmail, message says there is error with certificate - see snip. I click on "confirm security exception" but it doesn't help. Still no emails. This has only just started in the last week or so. Originally emails would come through after accepting the certificate but now no emails can be sent or received. Help appreciated.

I recently have successfully changed, via my browser, the password of one of my Yahoo! accounts. Now, when I use my Thunderbird app, which collects my emails from many different accounts - including the Yahoo account - Thunderbird can no longer access my Yahoo! mail for the simple reason it still uses the old Yahoo! account password that had to be replaced. How can I get Tbird to know about the password change?

Hoping some kind person can help me out, an old gent in Thailand

My aol.com IMAP is used directly only for travel. The same email address serves my Thunderbird POP email. Currently, ALL incoming mail goes to the AOL server. I cannot see the messages nor answer them on the local system. I store nothing on the AOL server. How can I get the incoming mail to the local email tool?

Any work-arounds?

Katharine

Hello,

I updated to 115.11.1 (32-bit) and unified folders will not appear and the option will not stay checked. I have exhausted my options. I previously had 64-bit with same issue so I deleted and installed 32-bit as some said this would help the issue ( I'm on 64-bit windows 10 OS).

I've tried deleting smart mailboxes, virtualfolder and jsontreefolder

nothing is working, I am at wits end. Please help!

I'm a newbie to Thunderbird. I've added an existing email account to Thunderbird, but it displays the emails with the oldest on top. How do I setup the Thunderbird app to display the most recent emails on top?

Using Thunderbird version 115.11.1 (32-bit), I cannot set up my Gmail account. I've tried all tips and suggestions: Accepted cookies, OAuth2 authentication in both IMAP and SMTP, removed saved password, but still got the message: "probably wrong configuration, username or password". At start, enter my name and Gmail address, leave the password blank and click "Done" I don't see any sign of "Sign in with your Google account" as I have read in several places. In my Google account I can't see any way to turn on or add any third-party apps. Can you pleas help? Sincerely, Geir (gaf.pedersen@gmail.com)

I have a recurring but random problem when I reply to an email with a distribution list. TB seems to select an email address from the CC addresses on the original email rather than my mailbox address. example - mail received from user A with copy to B C D E. I reply to all and sometimes the sender address used by the system is one of the CC addresses (ie B C D or E). All users are getting the message but they think it was sent by somebody else. This could be a sensitive problem if I was making a report and then wondered why there was no follow up. Is there a setting somewhere that decides which sender address I use? I use two accounts, one is my internet provider (BT) and the other is Gmail. So far, I have only been advised of Gmail errors. Thanks in advance.

I was setting up my new email account on thunderbird and I was facing some issue, so to solve the issue I set up the account without entering the password, but later when TB is asking for the password and I am entering the password then TB is not accepting it, it is only showing that "Login to server imap.gmail.com with username 23je0520@iitism.ac.in failed".

please fix this problem.