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  • Archived

Firefox print app suggestion

The new Firefox print app controls have a default of print ALL. To print a specific number of pages requires three steps: clicking on the drop down, selecting Custom, and… (read more)

The new Firefox print app controls have a default of print ALL. To print a specific number of pages requires three steps: clicking on the drop down, selecting Custom, and then entering the desired pages to print. This setup for pages to print is too time-consuming and not ecological either, in that users may often rely on the default and print all the pages when they are not needed or wanted. ''''What might be better is to place just to the right of ALL a box for entering the selected pages to print, eg. 2-3. ' Entering numbers into this box automatically deselects ALL, as it does on the Windows 10 system app. This way users could immediately enter the desired pages to print. If no page numbers are entered, then the default is ALL. This approach saves time and reduces waste of ink and toner. If ODD and EVEN options must be retained, then retain the Custom drop down, but put the box for selected pages just to the right of ALL for immediate entry of chosen page numbers. Perhaps a high percentage of Firefox users print web pages to selected page numbers--can't prove it, but very plausible.

Asked by Quenchoo 2 سال قبل

Last reply by Quenchoo 2 سال قبل

  • Archived

Help keeps mentioning a "shield" to the left of the address bar. I don't see one. Why?

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an upd… (read more)

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an update obviated the need for it, and if so, do we have updated help files to reflect the new control for security, vpn and cookie usage?

Asked by MaxTrax 2 سال قبل

Last reply by Terry 2 سال قبل

  • Archived

Restore lost extensions (after using "Troubleshoot mode")

After experiencing some problems (saved tabs being empty, menus gone etc.) I read about restarting into troubleshoot mode ("Help"-"Troubleshoot mode" menu) which solved t… (read more)

After experiencing some problems (saved tabs being empty, menus gone etc.) I read about restarting into troubleshoot mode ("Help"-"Troubleshoot mode" menu) which solved those problems (I believe "Troubleshoot mode" might be the same as "Refreshing" Firefox, from what I've read -correct me if I'm wrong) . I'm on Firefox 98.0.2 on a Mac.

Following that I quit Firefox and opened it again the normal way which I assume means it went into the normal mode as before, but I realized all my extensions were gone! Reading through some older postings I see they're in a profile named "legacy_BAK.profile", and in addition I have recent Time Machine backups, so any files aren't lost, but I guess the simplest way to fix this is to re-install my extensions -but most extensions (inside the "extensions" folder within the profile folder) only have a cryptic numbered name with and .XPI extension. So how can I find out which extensions I used to have, and better yet -is there a quick way to just install everything back again with a single click (installing it from the legacy profile folder, or just moving something over to the new folder etc.)?

Asked by MLA 2 سال قبل

Last reply by MLA 2 سال قبل

  • Archived

I want to have a default download location with the ability to select an alternate location on any download

I want to have a default download location with the ability to select an alternate location on any download, not to have the last download location remembered as the curr… (read more)

I want to have a default download location with the ability to select an alternate location on any download, not to have the last download location remembered as the current save to location.

I have a primary folder to which I want to have the majority of my downloads go to, but on some occasions, I want a download to go to some other location. The current settings "Save files to" and "Always ask you where to save files" do not enable this capability.

Others have asked for this ability too.

Asked by bruce.briggs 2 سال قبل

Last reply by bruce.briggs 2 سال قبل

  • Archived

clearing the cache

I like to clear the cache on a regular basis but then Facebook does not recognize my laptop and I have trouble logging back on. Is it possible to clear the cache for all … (read more)

I like to clear the cache on a regular basis but then Facebook does not recognize my laptop and I have trouble logging back on. Is it possible to clear the cache for all but a select website? Thanks

Asked by wolfdad 2 سال قبل

Last reply by cor-el 2 سال قبل

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  • Archived

Gmail won't switch accounts

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily. In the past few weeks, though, w… (read more)

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily.

In the past few weeks, though, when I try to switch from my primary account to the others, it just defaults back to the primary. I've purged the cache, I've signed out and signed in. This does not happen on Chrome, just Firefox, which is why I've brought it here.

If I change the URL of the mailbox

https://mail.google.com/mail/u/0/#inbox

to

https://mail.google.com/mail/u/1/#inbox

It will take me to another mailbox. I can then change that number to get to the others. But it shouldn't be that way. So ... what is going on? How do I fix it?

Asked by randee1 2 سال قبل

Answered by randee1 2 سال قبل

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  • Archived

Firefox is being updated by another instance

Hello, i facing the problem that firefox goes to infinite update that never end. This consumes my CPU a lot higher that usual (even often reach 100%). I'm tired of this p… (read more)

Hello, i facing the problem that firefox goes to infinite update that never end. This consumes my CPU a lot higher that usual (even often reach 100%). I'm tired of this problem that i many time reinstall and refresh(reset) the firefox

Asked by MRA 2 سال قبل

Answered by MRA 2 سال قبل

  • Archived

Canvas Issues

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and t… (read more)

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and tried running Canvas in Chrome, where it worked just fine. My internet connection is also stable. All other websites seem to be working in Firefox, but for some reason Canvas doesn't load after any amount of time and the interface appears as the attached image. Any help? Firefox is my preferred browser and I actually cannot do any online coursework without Canvas, so any suggestions or advice are very welcome.

Asked by krismalbo86 2 سال قبل

Last reply by jscher2000 - Support Volunteer 2 سال قبل

  • Archived

NEED HELP WITH BROWSER

Hi, I did one of those updates you have and it really messed up my computer where it just won't allow me to open many of the website that I regularly use, such as my gmai… (read more)

Hi, I did one of those updates you have and it really messed up my computer where it just won't allow me to open many of the website that I regularly use, such as my gmail or even the SSA.gov. Whenever an update is done, some issues come to mess up my computer. So, is it possible that someone can help me solve this issue?

Thanks!

IRIS

Asked by BOOBOOOO 2 سال قبل

Last reply by Terry 2 سال قبل

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  • Archived

coupon app

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to del… (read more)

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to delete it but I can't find it, can you help?

Asked by triff 2 سال قبل

Answered by jscher2000 - Support Volunteer 2 سال قبل

  • Archived

Firefox crashes when signing into Outlook webmail

Whenever I try to sign into Outlook Webmail (https://outlook.office.com/), Firefox crashes. I am on a MacOS Monteray (12.2.1). I have cleared all Firefox caches and cooki… (read more)

Whenever I try to sign into Outlook Webmail (https://outlook.office.com/), Firefox crashes. I am on a MacOS Monteray (12.2.1). I have cleared all Firefox caches and cookies. I have completely uninstalled and re-installed Firefox. I have run it with my usual extensions, and completely clean, without any extensions and just the default settings.

The initial login page loads fine, and I type in the email address associated with the account. This takes me to the password page. If I type in an incorrect password, the site tells me so immediately. If I type the correct password, Firefox crashes--I get the spinning beachball cursor and (application not responding) in the dock. My only recourse is to force-quit Firefox.

Outlook webmail used to work fine in Firefox--I used it on this very machine nearly every day. The only change was that I recently had to update my email password. But again, I have had to do that every three months for years and have never had any problems.

Outlook webmail works just fine on this machine in Safari and Chrome. It's only Firefox that has any problems with it.

Any ideas about how to fix this would be greatly appreciated.

Asked by Ambivalent 2 سال قبل

Last reply by Ambivalent 2 سال قبل

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  • Archived

ERROR 1005: ACCESS DENIED........ASN 9009

Error message when accessing business websites which use Cloudflare: "ERROR 1005 ACCESS DENIED DUE TO ASN 9009". This seems to be because Firefox is using ip addresses … (read more)

Error message when accessing business websites which use Cloudflare: "ERROR 1005 ACCESS DENIED DUE TO ASN 9009". This seems to be because Firefox is using ip addresses which are blacklisted. This has been checked with blacklist services such as DroneBL. I am not using a VPN. I constantly clear cache & cookies from Firefox and then restart the computer. I am not ignorant or stupid. Why is Firefox using blacklisted ip addresses? Is it because of M247? Is there any way around this extremely annoying problem? Thank you for your response.

Asked by opsec789 2 سال قبل

Answered by jscher2000 - Support Volunteer 2 سال قبل

  • Archived

password issues

Hello, I just bought a new laptop, and am trying to sync my firefox account. The new laptop wouldn't accept my password. So I changed it to a new one. It doesn't accep… (read more)

Hello, I just bought a new laptop, and am trying to sync my firefox account.

The new laptop wouldn't accept my password. So I changed it to a new one.

It doesn't accept the new password either. And now it seems like firefox isn't allowing me to logout of my account either. What is going on with the passwords? I can't afford to reset everything and lose all of my data and log ins. They have been generated by firefox and are all randomly alfanumeric.

What am I to do?

Asked by roscoechapman 2 سال قبل

Last reply by roscoechapman 2 سال قبل

  • Archived

Recover old session before potentially accidentally deleting

I'm trying to recover a profile that has the most recent history, tabs and pinned tabs that I seem to have either lost or overwritten yesterday. I can try to reconstruct … (read more)

I'm trying to recover a profile that has the most recent history, tabs and pinned tabs that I seem to have either lost or overwritten yesterday. I can try to reconstruct from my actual history but I don't remember everything I had open. I'm also not sure what to do with all the profiles that are associated with my browser. The version with my actual name is not the default and is an initial version I used on an older computer.A ny easy answers would be appreciated. It's frustrating that there is no way to contact them Mozilla directly.

Thanks

Asked by ellenceegee 2 سال قبل

Last reply by cor-el 2 سال قبل

  • Archived

Addons

The addons on Firefox aren't showing up in the toolbar, even though it says that its enabled in the settings page. The only addon showing up is uBlock Origin, nothing els… (read more)

The addons on Firefox aren't showing up in the toolbar, even though it says that its enabled in the settings page. The only addon showing up is uBlock Origin, nothing else appears on the toolbar. This started only recently, I'm on Firefox 98.0.2 (64 bit).

Thanks in advance!

Asked by marcleok101 2 سال قبل

Last reply by marcleok101 2 سال قبل

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  • Archived

Horizontal scrolling w. touchpad doesn't work on linux

I saw this post https://bugzilla.mozilla.org/show_bug.cgi?id=542690 where it seems implied that it should work, but on LMDE 5 w. firefox 98.0.2 64-bit scrolling horizonta… (read more)

I saw this post https://bugzilla.mozilla.org/show_bug.cgi?id=542690 where it seems implied that it should work, but on LMDE 5 w. firefox 98.0.2 64-bit scrolling horizontally w. touchpad doesn't work for scrolling on pages nor for scrolling the tab list at the top.

Asked by maartentenvelden 2 سال قبل

Answered by maartentenvelden 2 سال قبل

  • Archived

Saved log in not working on my sites

My websites for example AccuWeather log in information is not working. Other sites also having the same problem. This happened with you before, Please fix this problem.… (read more)

My websites for example AccuWeather log in information is not working. Other sites also having the same problem. This happened with you before, Please fix this problem. I've already check with the websites and they have no issues.

I do not know why you keep having this problem. Please advise! Vicki F Konnecke

Asked by vickikhi 2 سال قبل

Last reply by Terry 2 سال قبل

  • Archived

Failed download: How to resume my 60+gig. It suddenly just went failed and I can't even see .part in the download folder

I downloaded a large filed in my Firefox Browser and it took me 2 days to download the file but when it's almost done, it suddenly failed download. Can you help me resume… (read more)

I downloaded a large filed in my Firefox Browser and it took me 2 days to download the file but when it's almost done, it suddenly failed download. Can you help me resume the download? I think it stopped around 60 gig.

Asked by michaelferrer2k18 2 سال قبل

Last reply by cor-el 2 سال قبل

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  • Archived

Norton support

Firefox no longer supports Norton Identity Safe Mobile Unlock and Auto Fill UN/PW, anyone have a solution? I have Windows 10 with Norton Extensions enabled and Norton Vau… (read more)

Firefox no longer supports Norton Identity Safe Mobile Unlock and Auto Fill UN/PW, anyone have a solution? I have Windows 10 with Norton Extensions enabled and Norton Vault is displayed but does nothing. Firefox is up to date also (that could be the problem; everything worked a week ago.)

Asked by kellerr 2 سال قبل

Answered by Dropa 2 سال قبل