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will not save new account settings after verifying settings

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peterrich
peterrich
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ISP appears to have changed email settings. When creating new email account Thunderbird tests and approves new settings. When I click [Done] the error listed below is displayed and the only available options are [retest] or [cancel]

[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://messenger/content/accountcreation/verifyConfig.js :: verifyConfig :: line 57" data: no]

Help!!!!!

thanks in advance. Peter

ISP appears to have changed email settings. When creating new email account Thunderbird tests and approves new settings. When I click [Done] the error listed below is displayed and the only available options are [retest] or [cancel] [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://messenger/content/accountcreation/verifyConfig.js :: verifyConfig :: line 57" data: no] Help!!!!! thanks in advance. Peter