Firefox Community Forum

Hi, since the last update for Mozilla on my laptop (version 153.0.1 (64 bit), all the website shortcuts in the Firefox homepage that I had pinned have disappeared. I also can't add new shortcuts. I checked in about:config and in browser.newtabpage.pinned the shortcuts are all there. The display settings for shortcuts are active.

Does anyone know how to resolve this?

Kind regards. Stefano Tavella

So, similar to this post but I haven't downgraded, only upgraded.

OS: Windows 11 (26100.8893) Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:153.0) Gecko/20100101 Firefox/153.0

I can load it up in the morning, load all my standard tabs, then not too long into it a tab will 'crash' and require a reload. The reload then says its a dramatic crash and the whole browser needs to restart. Soft or Hard (i.e. "Exit") restarts always then ask to create a new profile on startup. This means I lose so much configuration (settings, etc) that is not in the Account Sync, meaning huge amounts of time have been wasted setting Firefox back up again every day.

When I go to about:profiles I can see all the old and new profiles (recently cleaned up all the old ones).

I do use my FF Account across various versions of Firefox (run a linux OS that still has a 14x version - need to upgrade OS to get more recent, but its a significant upgrade that had previously failed so not high on my 'want to resolve' list) - all the Windows OS's have the latest FF.

Hi, your last update ( 153.0.3) broke my ability to stay signed into or go back to known web sites I have put in the “Exceptions – Cookies and Site Data”. I do clear all the Cookies and Data when I close the browser but now it looks like Cookies and Data is deleted in the “Exceptions – Cookies and Site Data” also. I would love to do a redo on this update and reload the old version. The browser also is showing my PC is Windows 10 and it has been on Windows 11 for 3 years now.

Hello!! Can you translate this text?? Я пишу это сообщение, так как не смог найти как скрыть плашку {site} теперь находиться в полноэкранном режиме, нажимет esc чтобы выйти. По этому прошу помощи!!

Since last week there is a cookie that I can not remove in the Manage cookies and website data panel. It is called about.ef2a7dd5-93bc-417f-a698-142... There is probably more but that is not shown in my view. How can I remove that?

I'm using Windowa 11. When I click on a link I want it to open in a fresh tab/page, but it opens on the current page instead. Firefox used to do this: how can I set it up again?

Hi. I have a Dell Inspiron, it’s a few years old, and my computer is running windows. Today I was on a website, doing my assignments as usual when randomly the internet stopped working on the browser (I was on the web for about an hour before this). There was no change to my behavior, I had been on the same site for the whole hour, and had been interacting with the site during that time. My computer still says it’s connected to the internet, and I was even able to play an online game on my computer that I had downloaded, so it looks like my computer is connected to the internet. I’ve tried to clear my cache and open private windows but that didn’t help.

Good day everybody, I am new to Firefox. I have MacBookAir 11. I added the Ecosia extension since it's my main search engine. I noticed there aren't ads popping up for Ecosia. That is how Ecosia makes money for it's sustainability projects, so, as nice as it is to not see ads, I would like them to show up for my Ecosia searches. I understand you can make an Enhanced Tracking Protection exception (and I did), but where can I find a place to make exceptions for whatever AdBlock software came already integrated to Firefox? I am liking Firefox so far. Thank you everybody. Miran.

When I drag a URL from the browser to the desktop, clicking on it triggers a prompt, saying "Do you want to open this file". If I look at the general tab in the properties of the link, it says "This file came from another computer and might be blocked to help protect this computer". This happens on both of my windows 10 computers since they upgraded to the latest version of Firefox (153.0.1.) I need to check the "unblock" option in the link properties to unblock the link. This does not occur with other browsers.

I have updated to the newest version of firefox, and cannot see the menu bar or search field. I can see everything in a restore down (smaller size window) but I cannot see anything in maximize view of the window....only happens with firefox....everything works chrome and edge. If I click on the white bar it minimizes the window.

I am running Firefox version 153.0.1 on a 64bit install of Windows 11.

A few days ago I had to factory reset my computer, including a clean Windows install. Since then, when attempting to access https://vodafone.cz/muj/prihlaseni, I get an Imperva Error 15 "Access Denied" error screen - screenshot attached here. Clicking the Imperva logo on the bottom of the error message leads to https://www.imperva.com/why-am-i-seeing-this-page/?src=23.

I was able to access the site in the past, most recently on July 8, 2026 - this would have been Firefox version 152.0.5.

This error persists in troubleshooting mode but not in private/anonymous (with or without extensions enabled), nor does it appear in Microsoft Edge or Firefox on Adroid.

Clearing cookies and cache did not help - in fact the error first showed up on a clean install of Firefox, when there weren't any cookies or cache stored yet. I've tried different DNS over HTTPS settings and listing the site as an exception in settings, but none of this made a difference. Enabling Firefox's built in VPN also made no difference, regardless of the selected location.

I found a recent post (https://support.mozilla.org/en-US/questions/1588627) describing a similar issue on a different website and tried the suggestion listed there to try a fresh profile - this seemed to work, but within a couple of minutes of browsing the error message returned. I've even reinstalled Firefox entirely, but this too did not help for long.

Interestingly enough, the error message lists a proxy IP address (not blacked out on the screenshot) despite the fact that I am not using a proxy.

The website provider's tech support claims this is an issue on the user side, not theirs - they have not been able to replicate the issue.

Is there anything I'm missing that would explain why this is happening?

Thanks!

On some forums - not this one - I am unable to complete the relevant text box to compose a reply. EG the Devon forum: https://discourse.devontechnologies.com/t/sync-between-mac-and-ipad-works-and-iphone-not-working/87390/7 No text appears and the text box is completely inoperative. The problem is not confined to that site, but I have experienced similar on other Forums.

I use Ublock Origin which I thought might be causing a problem but disabling it has no effect, neither does disabling Little Snitch. As a result I've concluded this is probably caused by something in my settings but I don't know which or where to look.

Any suggestions appreciated.

Mac Mini M2 Pro; MacOS 15.7.8. Firefox 153.0.1 (British English)

Running on Windows 11. There are many supposed "solutions" on the Web, but none of them work. I have tried with: about:config, css files, etc. None of them work.

I like Firefox greatly, but this is so frustrating.

The developers have created a solution to a problem that didn't exist. The result is to make Firefox user clumsy.

It would have been nice if they - at the very least - had provided a way to change the 'Profiles' icon position on the menu.

Again, Firefox 153.0.1 (64-bit) on up-to-date Windows 11. Amd Ryzen 5, 6 core processor, 32 GB Ram, 500 GB SSD C drive = 197 GB free.