Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can not download anything

  • 1 respuesta
  • 1 tiene este problema
  • 4 visitas
  • Última respuesta de cor-el

more options

every time i try to down load anything. it says connecting and then i get a error box that says we could not connect at this time try again in a few mins. but when i try again all i get is the same error box again. and i have tried it 2 days in a row at different times but all i get is the error box. lance tracy

every time i try to down load anything. it says connecting and then i get a error box that says we could not connect at this time try again in a few mins. but when i try again all i get is the same error box again. and i have tried it 2 days in a row at different times but all i get is the error box. lance tracy

Todas las respuestas (1)

more options

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.