Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FAFSA.org will not accpet you upgrade and states that I have an incompatible browser

  • 1 respuesta
  • 8 tienen este problema
  • 7 visitas
  • Última respuesta de SafeBrowser

more options

I recently upgraded Mozilla Firefox as prompted by Firefox. Now I cannot login to my FAFSA report on fafsa.org.

The login page states that my browser is not compatible with their site and must be updated. However, it has been updated!

What's next?

I recently upgraded Mozilla Firefox as prompted by Firefox. Now I cannot login to my FAFSA report on fafsa.org. The login page states that my browser is not compatible with their site and must be updated. However, it has been updated! What's next?

Todas las respuestas (1)

more options

The fafsa.gov site does not currently support Firefox newer than version 3.6.x. That is their choice.

You can install Firefox Portable version to use only on that site and use your installed current Firefox version for everything else. Firefox Portable is not produced by Mozilla (but is based on Firefox released versions) and is not supported on this site -- has its own support forum (see below). Firefox Portable installs in a separate folder on your hard drive so that it does not interfere with your currently installed Firefox version settings or personal information (bookmarks, passwords, etc.). You can also install Firefox Portable on a USB/thumb/pin/jump drive.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You need to update some plug-ins: