Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FF 3.6.8 and4 or 5 previous versions ALWAYS crash on ANY download.

  • 2 respuestas
  • 1 tiene este problema
  • 7 visitas
  • Última respuesta de cor-el

more options

Anytime I download a file of any type, from gmail or from a website, as soon as the download is complete, FF crashes. Has been doing this for as many versions have been offered for the last two years or so. I don't download large files so don't know if that would be a problem.

Anytime I download a file of any type, from gmail or from a website, as soon as the download is complete, FF crashes. Has been doing this for as many versions have been offered for the last two years or so. I don't download large files so don't know if that would be a problem.

Todas las respuestas (2)

more options

Looking at the crash reports and associated bug report, the crashing appears to be related to a file from Photoshop called psicon.dll, I see that file is listed as running on your crash reports.

In liaising with Adobe about this file, they said they have stopped using that file (since CS3?). As a test, search your computer for that file and rename it to psicon.dll.old

After renaming that file re-start Firefox and see if you can download files.

more options