Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.
Archivado

my firefox crashes everytime i try to play a video at youtube.com. we need a fix, pls.

user66338 replied
AnonymousUser

my firefox crashes everytime i try to play a video at youtube.com, a text says the shockwave flash player crash and so the firefox. its so annoying, i tried uninstalling the plug-in still it crashes.

my firefox crashes everytime i try to play a video at youtube.com, a text says the shockwave flash player crash and so the firefox. its so annoying, i tried uninstalling the plug-in still it crashes.

Todas las respuestas (1)

Hello Paulo,

please get me a Firefox crash report ID (a report ID normally starts with bp-) by following the instructions mentioned in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Thanks in advance!

Kind regards, Tobbi Firefox Support Volunteer