Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Button won't work in Firefox but does in Chrome

  • 1 respuesta
  • 1 tiene este problema
  • 9 visitas
  • Última respuesta de FredMcD

more options

HI. I'm working in Kajabi.com. In design mode, they offer a button that lets you view your sales page in desktop, tablet and mobile views. It was working fine on Firefox and then stopped working a few weeks ago. It works just fine if I open the page in Chrome.

Any suggestions? Thanks, Anna

HI. I'm working in Kajabi.com. In design mode, they offer a button that lets you view your sales page in desktop, tablet and mobile views. It was working fine on Firefox and then stopped working a few weeks ago. It works just fine if I open the page in Chrome. Any suggestions? Thanks, Anna
Capturas de pantalla adjuntas

Todas las respuestas (1)

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.