Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot open Firefox after renaming file

  • 1 respuesta
  • 1 tiene este problema
  • 4 visitas
  • Última respuesta de FredMcD

more options

I renamed the two folders found when putting %APPDATA%\Mozilla\Firefox\Profiles\ into the File Explorer search bar. Since then I haven't been able to open Firefox normally, as it comes up with an error saying "Your Firefox profile cannot be loaded. It may be missing or inaccessible." I've attempted renaming the folders back to what they once were, but it's still not working.

I renamed the two folders found when putting %APPDATA%\Mozilla\Firefox\Profiles\ into the File Explorer search bar. Since then I haven't been able to open Firefox normally, as it comes up with an error saying "Your Firefox profile cannot be loaded. It may be missing or inaccessible." I've attempted renaming the folders back to what they once were, but it's still not working.

Todas las respuestas (1)

more options

Why did you rename those folders? Programs need to be able to find their data to work properly.


https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update