Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

non-responding website

  • 1 respuesta
  • 1 tiene este problema
  • 8 visitas
  • Última respuesta de FredMcD

more options

I am trying to login to a bank website. Before the latest update, this was no problem. Now the website just sits there and nothing is happening. When I use the same login on Safari, the website responds.

I am using an iMac running 10.13 OS. My FF is updated to 89.0.2.

Please respond ASAP, as I need to be able to get into the account fairly regularly.

Pat N.

I am trying to login to a bank website. Before the latest update, this was no problem. Now the website just sits there and nothing is happening. When I use the same login on Safari, the website responds. I am using an iMac running 10.13 OS. My FF is updated to 89.0.2. Please respond ASAP, as I need to be able to get into the account fairly regularly. Pat N.

Todas las respuestas (1)

more options

Please provide a public link (no password) that we can check out. No Personal Information Please !


Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.