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VPN (Device-level protection) subscription active but stuck on "waiting for sign in and sub conformation"

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  • Última respuesta de Eve

pfsheckarski
pfsheckarski
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My subscription is active, but despite repeated attempts I have never been able to get past the "Waiting for sign in and subscription confirmation" screen with the device-level protection VPN app.

I have tried refreshing Firefox. The app appears to be up to date.

One potential problem is that I am still on Windows 7. Can anyone confirm that this VPN does not work on Windows 7? If not, does anyone have other recommendations?

My subscription is active, but despite repeated attempts I have never been able to get past the "Waiting for sign in and subscription confirmation" screen with the device-level protection VPN app. I have tried refreshing Firefox. The app appears to be up to date. One potential problem is that I am still on Windows 7. Can anyone confirm that this VPN does not work on Windows 7? If not, does anyone have other recommendations?

Todas las respuestas (1)

Eve
Eve
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unfortunately the VPN isn't supported on Windows 7 and doesn't seem to work in the few cases we've run into with Windows 7 users. :( We use Mullvad's VPN implementation so maybe give them a shot?