Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The Firefox site and Addons site doesn't think I have Firefox installed AND that my requiremnets are not met.

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de the-edmeister

more options

Hi there,

So I went the the Firefox Addons site to download a few things and I noticed that it doesn't think that I have Firefox installed. Any add on I try to download I get the "ONLY WITH FIREFOX - DOWNLOAD FIREFOX NOW" button.

Funny thing is that I' using Firefox as a browser already.

So for fun I clicked on the download button which takes me to the Firefox main site page - which shows me a message that states "My system doesn’t meet the requirements to run Firefox".

I am really confused. I am already running Firefox (current version) and it thinks that my system doesn't meet the requirements. I am running MacOS High Sierra Version 10.13.6

So I can't download any add-ons or re-download Firefox if I wanted to. Could anyone point me in a direction as to what the issue might be as I'm lost.

Thanks

Hi there, So I went the the Firefox Addons site to download a few things and I noticed that it doesn't think that I have Firefox installed. Any add on I try to download I get the "ONLY WITH FIREFOX - DOWNLOAD FIREFOX NOW" button. Funny thing is that I' using Firefox as a browser already. So for fun I clicked on the download button which takes me to the Firefox main site page - which shows me a message that states "My system doesn’t meet the requirements to run Firefox". I am really confused. I am already running Firefox (current version) and it thinks that my system doesn't meet the requirements. I am running MacOS High Sierra Version 10.13.6 So I can't download any add-ons or re-download Firefox if I wanted to. Could anyone point me in a direction as to what the issue might be as I'm lost. Thanks

Todas las respuestas (1)

more options

This is what this forum read as your user agent - User Agent: Zetetic_1_1

See this support article: https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox