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I keep getting an error message when I try to print. I have tried ctrl/p, and the print command in my email both give me the same error message

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  • Última respuesta de the-edmeister

reconcilr
reconcilr
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It has been for a month or 2 that I have not been able to print anything in my Firefox browser (It used to work just fine). I have no problem at all printing in Chrome ( I never use Internet Explorer ). Is it possible that my new printer is the problem? I had an HP now I have an Epson. That is the only change I have made that I am aware of.

A few weeks ago I had to print out an email, but the only way I could get it printed was to take a screen shot and paste it in a program that would print it.

The error message I get is: Printer Error An error occurred while printing.

It has been for a month or 2 that I have not been able to print anything in my Firefox browser (It used to work just fine). I have no problem at all printing in Chrome ( I never use Internet Explorer ). Is it possible that my new printer is the problem? I had an HP now I have an Epson. That is the only change I have made that I am aware of. A few weeks ago I had to print out an email, but the only way I could get it printed was to take a screen shot and paste it in a program that would print it. The error message I get is: Printer Error An error occurred while printing.

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the-edmeister
the-edmeister
  • Moderator
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See this - https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox

Specifically see this paragraph - Reset all Firefox printer settings