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My Firefox browser ist old, but I can't instal new one ex.120 or 115, because I'm not able to work with Terminal. What to do?

My Firefox browser is old, but I can't install new one ex.120 or 115, because I'm not able to work with Terminal. What to do? I do download, but after "unpack" (sorry my … (διαβάστε περισσότερα)

My Firefox browser is old, but I can't install new one ex.120 or 115, because I'm not able to work with Terminal. What to do? I do download, but after "unpack" (sorry my English) there is the end of it. I do not know how to install.

Ερώτηση από Małgorzata Buk 2 μήνες πριν

Τελευταία απάντηση από cor-el 2 μήνες πριν

I can't sync passwords

I am signed into Firefox on desktop and mobile using the same email. I've enabled sync and have synced. Yet my passwords from the mobile browser still don't show on deskt… (διαβάστε περισσότερα)

I am signed into Firefox on desktop and mobile using the same email. I've enabled sync and have synced. Yet my passwords from the mobile browser still don't show on desktop. And the instructions to scan a QR code don't work because they state to click the "sync and save data" option on Android, which doesn't exist for me. How do I sync?

Ερώτηση από sodapuddle 2 μήνες πριν

Τελευταία απάντηση από cor-el 2 μήνες πριν

"Unverified session" when syncing browser data

Hello, I am trying to sync my browser data between two computers. On the computer I want the data from I click on "Sign in to Sync". This brings me through a couple menus… (διαβάστε περισσότερα)

Hello, I am trying to sync my browser data between two computers. On the computer I want the data from I click on "Sign in to Sync". This brings me through a couple menus asking me to sign in with google, and finally sends me to a space to set my password. I already have an account associated with my email and already have a password. I type in my same password again and a red bar with "Unverified Session" appears at the top. I am using the latest version of firefox on windows 11. I do not want to delete my account or make a new one. I have tried as many ways as I can think of to link my existing mozilla account to my browser but it simply will not let me. Another support ticket solved this by creating a new account but I find this solution unsatisfactory.

Link to the unhelpful ticket: https://support.mozilla.org/en-US/questions/1435232

Ερώτηση από Thomas Kennerly 1 μήνα πριν

Τελευταία απάντηση από cor-el 1 μήνα πριν

All older passwords are gone

I used the password manager feature years and go to it probably 5+ times a week. I went to look for a password today and there are only 5 accounts in there. Trying not to… (διαβάστε περισσότερα)

I used the password manager feature years and go to it probably 5+ times a week. I went to look for a password today and there are only 5 accounts in there. Trying not to panic I went to my computer to see if it was just my iOS device that wasn't showing them all for some reason, but only the same five accounts are in there too. When I first setup my ipad, all the accounts in the password vault sync'd but they all showed empty so I never bothered looking them up on there. I'm wondering if somehow the ipad's failed sync caused all the other passwords to be corrupted and removed from my account somehow. The 5 accounts I do have are all new accounts I've made over the past month, and I've used it a ton since the old ones. Any ideas for how I could get them back?

Ερώτηση από Jeremy 4 μήνες πριν

Τελευταία απάντηση από Paul 4 μήνες πριν

restore mozzilla after operating system change

Hi I had to change my operating system. before doing that I made sure I have sync my browser. Now after installation browser and login to my account the sync is not doin… (διαβάστε περισσότερα)

Hi

I had to change my operating system. before doing that I made sure I have sync my browser. Now after installation browser and login to my account the sync is not doing what I was hoping for. The sync is just uploading the new configuration to the cloud but it is not downloading all the history and add-ons from a version before OS change. I see it is stored but I don't see any option to load those to the current browser. Please, advise what can I do?

Ερώτηση από amachu00’s Firefox on GWHXTECHA32612S 4 μήνες πριν

Τελευταία απάντηση από cor-el 4 μήνες πριν

Duplicate tab closer closed all tabs that weren't loaded into memory, so how may I restore tabs across all tab groups that were closed as now showing 0 ZERO tabs open in most tab groups!?

Duplicate tab closer closed all tabs that weren't loaded into memory, so how may I restore tabs across all tab groups that were closed as now showing 0 ZERO tabs open in … (διαβάστε περισσότερα)

Duplicate tab closer closed all tabs that weren't loaded into memory, so how may I restore tabs across all tab groups that were closed as now showing 0 ZERO tabs open in most tab groups!?

Ερώτηση από Shahrooz Bhopti 1 μήνα πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 1 μήνα πριν

Updating Firefox to avoid losing sync

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 … (διαβάστε περισσότερα)

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 bit which it says is up to date. But I also have an older iMac OSX 10.11.6 El Capiten running Firefox 78.15.0 ESR. I can't update the OS or Firefox on the old computer. So if I do nothing - will I still be able to sync on the newer Mac. I'm not too worried about the old one - I don't use it much for browsing - more for documents. Thank you. David Rimell

Ερώτηση από rimell 2 μήνες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 2 μήνες πριν

My saved logins are gone after Firefox "wrong way" synced my profile to a device without my logins

I used Firefox's saved logins feature for years and had over 100 logins saved on my laptop. I also use Firefox on my IOS phone. After an update (I don't know which one,… (διαβάστε περισσότερα)

I used Firefox's saved logins feature for years and had over 100 logins saved on my laptop. I also use Firefox on my IOS phone.

After an update (I don't know which one, updates are frequent), the app on my phone stopped showing my passwords for most of my accounts. For example, in the passwords section of my Firefox IOS app, it would show the names of the over 100 websites I had saved logins for, but would say there was nothing saved as an email/username or password, just empty boxes. There were 8 logins for accounts I had created on my phone, and those ones did display.

I eventually got tired this and tried to sync my account so I would have all of the passwords I saved on my laptop and on my phone, but Firefox, instead of combining the over 100 logins on my laptop with the 8 logins on my phone, removed all of the over 100 logins I had saved on my laptop and replaced them with the 8 logins that were saved on my phone. My phone also still has the 8 logins.

Now I am missing most of my logins, including the email accounts I used and passwords. This is a big issue for me because I've used multiple emails across my accounts. Resetting all of my passwords will be impossible, and I need to access the over 100 saved logins that are no longer on any of my devices.

I followed the instructions in the "Recover user data missing after Firefox update" support page. The only other profile that showed up for me has no logins saved at all, so that's a dead end. I read other pages about "wrong way syncing", but its too late for me to try to tell Firefox my laptop was the master account because the damage is already done.

I need to know if there's a way to recover my profile with all my accounts. Please, share any information that could be helpful. I need it badly.

Edit: grammar mistakes

Ερώτηση από polland 4 μήνες πριν

Τελευταία απάντηση από Paul 4 μήνες πριν

I need to Retrive my Old Tabs Add Ons from my Account

Hi, I have account from Many Years on Firefox and I usually when I got New Laptop I just Login in my Account and I retrieved all my Old Bookmarks and Add Ons this Time I … (διαβάστε περισσότερα)

Hi, I have account from Many Years on Firefox and I usually when I got New Laptop I just Login in my Account and I retrieved all my Old Bookmarks and Add Ons this Time I got New Laptop and as Usual I Loged in but I got Nothing , I didn't found my Bookmarks or Add ons

Ερώτηση από osmel33 2 μήνες πριν

Τελευταία απάντηση από Paul 2 μήνες πριν

Firefox data gone

Hi, I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and ef… (διαβάστε περισσότερα)

Hi,

I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and effectively losing my current data.

Is there anything that could be done to restore the data to my account or is that the end?

Ερώτηση από Slaweko 1 μήνα πριν

Τελευταία απάντηση από Paul 1 μήνα πριν

Firefox account login page broken on Firefox (but not on Edge)

The page freezes when I try to log in to my Firefox Sync account on Firefox browser: https://i.imgur.com/c7vbWUc.png I can log in to accounts.firefox.com on Edge no prob… (διαβάστε περισσότερα)

The page freezes when I try to log in to my Firefox Sync account on Firefox browser: https://i.imgur.com/c7vbWUc.png

I can log in to accounts.firefox.com on Edge no problem, which is how I am posting this.

I've tried reinstalling firefox, refreshing firefox, running firefox in safe/troubleshooting mode, but no luck.

Ερώτηση από Tylere Couture 2 μήνες πριν

Τελευταία απάντηση από cor-el 2 μήνες πριν

No data my firefox account

I changed my PC. Then i installed Firefox my new PC and login Firefox account. But my old PC's Firefox account all data will de deleted history passwords etc. It was look… (διαβάστε περισσότερα)

I changed my PC. Then i installed Firefox my new PC and login Firefox account. But my old PC's Firefox account all data will de deleted history passwords etc. It was looks like a new account. How can i restore my old data. My old PC was already formatted.

Ερώτηση από jargaltulga.ts 5 μήνες πριν

Τελευταία απάντηση από Paul 5 μήνες πριν

"Send tab to device" not working

Hi, some years ago sending tabs to a device worked fine, but for some time now it stopped working. Is it just me or is it a general bug? All my devices are listed in my a… (διαβάστε περισσότερα)

Hi, some years ago sending tabs to a device worked fine, but for some time now it stopped working. Is it just me or is it a general bug? All my devices are listed in my account. It also shows that they are updated frequently. I tried sending from Windows-Firefox to Android-Firefox and back. Nothing worked. What can I do? Best regards, Eric

Ερώτηση από EP 3 μήνες πριν

Τελευταία απάντηση από jonzn4SUSE 3 μήνες πριν

Identifiants et mots de pass perdus

Bonjour Depuis 2 semaines, mon compte firefox a perdu la majorité de mes identifiants et mots de passe qui étaient sauvegardés. mais pas tous... je ne comprends pas pourq… (διαβάστε περισσότερα)

Bonjour Depuis 2 semaines, mon compte firefox a perdu la majorité de mes identifiants et mots de passe qui étaient sauvegardés. mais pas tous... je ne comprends pas pourquoi. Avez vous une explication? C'est très ennuyeux ! :( Merci pour votre aide.

Ερώτηση από Vincent Frances 4 μήνες πριν

Τελευταία απάντηση από Paul 4 μήνες πριν

My account and my brother's merged because we used once the same laptop.

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while… (διαβάστε περισσότερα)

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while he repairs his main machine. Log off of my account and log on in his. Now my bookmarks, historial, loggins, etc appear in his session. We think that can not be possible with separate accounts with different associated e-mail and passwords, but here we are.

There is a way to separate my things from his account? It only happens to him, i don't have in my browser his data. Thanks

Ερώτηση από Vilem Lánderer 2 μήνες πριν

Τελευταία απάντηση από cor-el 2 μήνες πριν

Firefox not allowing me to sign in, stating cookies and local storage not authorized. I have tried everything!

On a legacy iMac with over ten years of Firefox usage, I suddenly cannot sign in. The mac caps out at High Sierra 10.13.6 and I am unable to activate sync. I have tried a… (διαβάστε περισσότερα)

On a legacy iMac with over ten years of Firefox usage, I suddenly cannot sign in. The mac caps out at High Sierra 10.13.6 and I am unable to activate sync. I have tried allowing all cookies, restarting the browser several times, and even explored the config files.... to no avail.

How do I "enable local storage"? that's the error that sync provides me, but there is no option to fix that and all of your help files point me to cookies information (which I have done everything with). There are no actual help files to fix the local storage problem. This is frustrating!

Do I have to uninstall the entire application? If so, how to I preserve my bookmarks and pws without also porting over whatever is broken in the application?

Ερώτηση από Xander 4 μήνες πριν

Τελευταία απάντηση από cor-el 4 μήνες πριν