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Videos buffering and/or not playing

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip a… (διαβάστε περισσότερα)

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip around the video (either by clicking around in the loaded section of the progress bar or using +/- seconds buttons), the video begins buffering again before the video resumes. This makes it extremely difficult and frustrating to watch anything that requires me to pause, rewind, or fast forward. I've noticed this issue affect multiple video viewing sites, such as YouTube, Vimeo, and Netflix. My roommate also uses Firefox, but doesn't have this issue, so I know it's not a problem with my internet. I thought it might be a problem with my computer, but I tried to replicate the issue in Chrome and everything worked fine there. The issue has persisted almost a week. I have:

  • Rebooted my computer several times
  • Deleted my history/cache
  • Disabled my extensions
  • Turned off Java scripts in firefox (this disabled my ability to load sites like YouTube completely, so I turned it back on)
  • Updated my computer
  • Updated my graphics drivers
  • Refreshed firefox
  • Uninstalled and reinstalled firefox (and rebooted my computer)
  • Uninstalled and reinstalled firefox AND deleted all the data it stored on my computer (and rebooted my computer)

I am currently using version 123.0.1 of Firefox. My OS is Windows 10 22H2.

Ερώτηση από AccidentalRogue 1 μήνα πριν

Απάντηση από AccidentalRogue 1 μήνα πριν

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Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (διαβάστε περισσότερα)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Ερώτηση από Maria Quetell 1 μήνα πριν

Απάντηση από Sean Thomas 1 μήνα πριν

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Deceptive Site warning

When I try to go to my webmail I sometimes am presented with a Deceptive Site Ahead warning. I am quite happy that although the SSL might not be current that the website… (διαβάστε περισσότερα)

When I try to go to my webmail I sometimes am presented with a Deceptive Site Ahead warning.

I am quite happy that although the SSL might not be current that the website is safe for me to go there. How do I stop this annoying feature from activating?

Ερώτηση από Paul Barrow 1 μήνα πριν

Απάντηση από jscher2000 - Support Volunteer 1 μήνα πριν

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Unable to auto-update firefox for few versions in a row (have to download installer every time)

I am not sure when exactly problem started but for few months I have problem with automatic update of firefox. It properly detects update and downloads it but when I clic… (διαβάστε περισσότερα)

I am not sure when exactly problem started but for few months I have problem with automatic update of firefox. It properly detects update and downloads it but when I click to restart browser and apply update (this should close browser and display update install bar) nothing happens - browser simply closes. When I launch it again and go into "about firefox" again I see spinning circle next to "installing update". Of course this update never installs. When I close it for 2nd time and go into "about firefox" it goes back to "update ready to install, click to restart" - and again, when I click it browser simply closes without restarting and installing update. I tried removing my profile, using safe mode, disabling antivirus. Issue seems to be related to firefox itself. I also tried removing mozilla maintenance service but it did not help. Does anyone have any idea what could be causing this? For now only way for me to update firefox is manually download full installer from website and then it installs latest version without any problems - until next month comes and I have to update it again.

Ερώτηση από Piterk 1 μήνα πριν

Απάντηση από Piterk 3 εβδομάδες πριν

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Removing Tabs Bar in Firefox Browser on Windows

Hi, I'm trying to remove the bar at the top of firefox browser with tabs in them. I read another article (https://support.mozilla.org/es/questions/1417387#answer-1588947… (διαβάστε περισσότερα)

Hi,

I'm trying to remove the bar at the top of firefox browser with tabs in them. I read another article (https://support.mozilla.org/es/questions/1417387#answer-1588947) under spain link, i think, and the solution said to write "TabsToolbar-customization-target { visibility: collapse !important; }" somewhere. Where do I go to write that?

I tried the console by pressing f12, but that doesn't seem like that's it. In that article it also mentions to go to about:config and change the status of "browser.tabs.drawInTitlebar" to false, or delete it, but didn't work either.

Ερώτηση από Rohan Kapur 2 μήνες πριν

Απάντηση από Rohan Kapur 2 μήνες πριν

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Firefox Web Notifications are interrupting typing

I just recently had Firefox updated, and I'm already having problems regarding notifications. When a notification starts up while I'm typing, it takes me out of it and I … (διαβάστε περισσότερα)

I just recently had Firefox updated, and I'm already having problems regarding notifications. When a notification starts up while I'm typing, it takes me out of it and I have to click back in. I had to turn them off temporarily to avoid flow breaking. This never ever happened before the update as the notifs worked perfectly fine w/ no interrupting. I also noticed in the taskbar, each notification is treated like a new browser window for some reason. This may be related to my current issue.

Ερώτηση από DNanton98 2 μήνες πριν

Απάντηση από jscher2000 - Support Volunteer 2 μήνες πριν

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Twitter's Login page doesn't load in Firefox

Twitter's login page won't load when I try to open it in Firefox. https://twitter.com/ https://twitter.com/ loads just fine, account pages like https://twitter.com/firefo… (διαβάστε περισσότερα)

Twitter's login page won't load when I try to open it in Firefox. https://twitter.com/ https://twitter.com/ loads just fine, account pages like https://twitter.com/firefox load just fine, and individual tweets individual tweets load just fine. But when I click the login button on any working page, or go directly to the login page at https://twitter.com/i/flow/login, all I get is a white rectangle in the middle of the screen that flashes a loading-spinner for a few frames every two seconds but never actually loads any page content.

I can log in just fine in Chrome, so the problem is specific to Firefox. The problem started at least a week ago, but I don't log in on my desktop regularly enough to know exactly when the problem started.

I turned my Browser Privacy setting to "Standard" and cleared all site data from Twitter, with no effect. I use uBlock Origin, but the problem persists when I disable it. The problem also occurs in Private windows.

Ερώτηση από Z Lawton 2 μήνες πριν

Απάντηση από cor-el 2 μήνες πριν

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firefox addons page is blank (.. and so are some other support/help pages)

I want to uninstall and maybe re-install some add-ons. But when I goto the add-on page. It just appears blank. So are some other pages in the support/ help sections. Anot… (διαβάστε περισσότερα)

I want to uninstall and maybe re-install some add-ons. But when I goto the add-on page. It just appears blank. So are some other pages in the support/ help sections. Another most notably, is (via menu) help -> more troubleshooting information. It just sends me to a blank page! See the uploaded images for the pages I get send to.

Help please with changing my add-ons

Ερώτηση από Radu 2 μήνες πριν

Απάντηση από zeroknight 2 μήνες πριν

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Unable to paste screenshot into Google Translate

When I try to screenshot (Windows+Shift+S) and paste the screenshot into Google Translate, I get the error message: Unable to paste from clipboard right now. Try copying… (διαβάστε περισσότερα)

When I try to screenshot (Windows+Shift+S) and paste the screenshot into Google Translate, I get the error message:

Unable to paste from clipboard right now. Try copying the image again.

This functionality works in every other browser I've tried (Chrome, Edge, Brave, Opera GX), so it's not a Google problem, I don't think.

Ερώτηση από Patrick R. 2 μήνες πριν

Απάντηση από zeroknight 2 μήνες πριν

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Bookmarks Tool Bar

Hi, my bookmarks toolbar doesn’t show when I launch Firefox. They always use to. When I click on View>Toolbar>Bookmarks Toolbar>Always Show - the Bar shows. When… (διαβάστε περισσότερα)

Hi, my bookmarks toolbar doesn’t show when I launch Firefox. They always use to. When I click on View>Toolbar>Bookmarks Toolbar>Always Show - the Bar shows. When I click on any bookmark the bar disappears. If (in new window) I click on View>Toolbar>Bookmarks Toolbar>Always Show - the bar appears, when I then open new tab it does not show on new tab and when I click back to previous tab bookmarks are gone.

I have restarted W10 PC, no change.

Hope you can help, many thanks, David

Ερώτηση από davidmedcalf1 2 μήνες πριν

Απάντηση από zeroknight 2 μήνες πριν

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Sync Problem

Yesterday, I ran a format on my computer with Firefox in installed on it. When I tried to recover my settings, history and bookmarks later using sync after logging in to … (διαβάστε περισσότερα)

Yesterday, I ran a format on my computer with Firefox in installed on it. When I tried to recover my settings, history and bookmarks later using sync after logging in to my account nothing happened. Can you please help me recover my data? Thanks in advance.

Ερώτηση από spider.adeeb 2 μήνες πριν

Απάντηση από jonzn4SUSE 2 μήνες πριν

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JavaScript in firefox.cfg can't access `document`

As I understand, `autoconfig.js` (with `firefox.cfg`) can be used to have JavaScript run during startup to control Firefox's UI elements. I have set up `autoconfig.js` i… (διαβάστε περισσότερα)

As I understand, `autoconfig.js` (with `firefox.cfg`) can be used to have JavaScript run during startup to control Firefox's UI elements.

I have set up `autoconfig.js` in my `/usr/lib/firefox-developer-edition/defaults/pref` folder (I'm on EndeavourOS Linux). As instructed here, I've already put the two required files, `autoconfig.js` and `firefox.cfg` in their correct folders (`/usr/lib/firefox-developer-edition/defaults/pref` and `/usr/lib/firefox-developer-edition` in my machine).

The file `firefox.cfg` contains the following code:

 //
 (() => {
   var tabbar = document.getElementById("TabsToolbar");
 })();


However, every time I run Firefox, this message will appear:

 "Failed to read the configuration file. Please contact your system administrator."


If I empty out the `firefox.cfg` file, Firefox will run normally without showing the error message. It will also run normally if I just have something like this in the file:

 //
 (() => {
   var testVar = "";
 })();


I don't understand why the JavaScript code can't access the Firefox UI elements through `document` or `window.document`. If `autoconfig.js` isn't build for that, what should I use to change my browser's UI elements through JavaScript?

Thank you.

Ερώτηση από jazali 2 μήνες πριν

Απάντηση από cor-el 2 μήνες πριν

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Repeating "Welcome back" popup when starting Firefox

I have just upgraded to Firefox version 123. Now whenever I start Firefox on any of my profiles, it will immediately or almost immediately display a "Welcome back" popup … (διαβάστε περισσότερα)

I have just upgraded to Firefox version 123. Now whenever I start Firefox on any of my profiles, it will immediately or almost immediately display a "Welcome back" popup stating that "Here’s a quick reminder that you can keep your favorite indie browser just one click away." and provides a button to make the browser the default one. That's exceedingly annoying - I can understand that Firefox wants to notify my once in a while, but this happens at least once a day, probably more often than that. I looked over the source code and got that it is a "spotlight" feature, but I failed to find any settings that would turn it off. Any idea how can I disable this forever?

Ερώτηση από pepak 2 μήνες πριν

Απάντηση από pepak 1 μήνα πριν

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Sudden lack of access to university gmail account

Hi folks, So my university uses gmail and accesses with Duo Mobile. I usually use Firefox on a Win11 PC, no problem. This morning for some reason firefox will not let m… (διαβάστε περισσότερα)

Hi folks, So my university uses gmail and accesses with Duo Mobile. I usually use Firefox on a Win11 PC, no problem. This morning for some reason firefox will not let me even begin the login process. Chrome works fine. I have disabled four extensions (DuckDuckGoprivacy, Unpaywall, YoutubeNonstop, Boomerang) and restarted, no change.

Screenshot shows errormessage on Firefox, with functional Chrome screen in background.

This has to be a firefox issue? help please!

Ερώτηση από SLG 2 μήνες πριν

Απάντηση από SLG 2 μήνες πριν

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Facebook News Feed on my laptop

For the past week, when I sign into Facebook, the news feed is constantly refreshing itself. Once in a while the first post will stay, but the remainder of the news feed … (διαβάστε περισσότερα)

For the past week, when I sign into Facebook, the news feed is constantly refreshing itself. Once in a while the first post will stay, but the remainder of the news feed keeps refreshing. It is impossible to read anything as posts flash on and off, mostly off. The news feed is the only thing that is affected, visiting pages for likes and groups load and display properly, as do the games I play. The same occurs if in the private window mode. This does not happen if in the Chrome browser. What can be done to correct this situation?

Ερώτηση από phambel 2 μήνες πριν

Απάντηση από phambel 2 μήνες πριν

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When I press ctrl the page zooms in, there is no other button being pressed and I use ctrl often to delete one word instead of just a letter

When typing if I make a mistake I'll usually just delete the entire word and retype it rather than fix the spelling but to do that I need to use CTRL. Now when I press CT… (διαβάστε περισσότερα)

When typing if I make a mistake I'll usually just delete the entire word and retype it rather than fix the spelling but to do that I need to use CTRL. Now when I press CTRL it zooms in the page even though there are no other buttons being pressed.

Ερώτηση από Jacob 2 μήνες πριν

Απάντηση από zeroknight 2 μήνες πριν

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Firefox very buggy!!!

My Firefox has gotten so buggy lately I can't use it. I'm writing from Edge. THere are numerous issues. The sign in process got messed up a couple months ago. IT asks… (διαβάστε περισσότερα)

My Firefox has gotten so buggy lately I can't use it. I'm writing from Edge. THere are numerous issues. The sign in process got messed up a couple months ago. IT asks for email address, then doesn't provide password screen option, takes forever to send email, and then sometimes repeats itself. Tabs crash and clicks fail to work randomly. Out of desperation I reset my Firefox password and that seemed to help temporarily, but not enough. So what's happened and how to fix??? Thanks.

Ερώτηση από dbissett 2 μήνες πριν

Απάντηση από cor-el 2 μήνες πριν

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Firefox Bookmarks toolbar disappears as soon as any website selected

This issue has arisen on Firefox for Linux Mint (my current version is 123.0 (64bit)). I like Firefox, and I like its bookmarks toolbar, and have used it for many years,… (διαβάστε περισσότερα)

This issue has arisen on Firefox for Linux Mint (my current version is 123.0 (64bit)). I like Firefox, and I like its bookmarks toolbar, and have used it for many years, but there seems to be a new bug introduced today:- The bookmarks toolbar is present and correct when I start Firefox, but now it disappears as soon as I select any bookmark, or if I enter any web address or if I open a new tab. The [View >Toolbars > Bookmarks Toolbar > Alway Show] option is already selected, but the toolbar is no longer visible. If I click on it again, the bookmarks toolbar reappears (or I can restart Firefox, and this will also restore the toolbar). But the toolbar now disappears as soon as I use the browser in any way, and so is currently not really of practical use, as it needs constant restoring. Hope you can help resolve this. Many thanks in advance

Ερώτηση από pxr1377 2 μήνες πριν

Απάντηση από cor-el 2 μήνες πριν